OverviewLead Application Operations Engineer - £477 OutsideIR35 - Glasgow/DundeeAre you an experienced technical leader with a passion for delivering exceptional application support? This company is seeking a talented Lead Application Operations Engineer to join their dynamic team and make a real impact. As the Lead Application Operations Engineer, you will be responsible for guiding a team of engineers in providing second-line support for a diverse range of business-critical applications and platforms. Your technical expertise and leadership will be instrumental in resolving complex, high-priority incidents, ensuring application availability and reliability.ResponsibilitiesManage service components to ensure they meet business needs and performance targetsDeal with high-impact, complex incidents and change requestsLead the investigation and resolution of complex incidentsIdentify process optimisation opportunities and contribute to their implementationConsult specialists where required and determine the appropriate RemedyWhat We're Looking ForDemonstrable experience leading teams in managing and supporting business-critical applicationsProven track record of leading multi-disciplinary teams through complex incident investigations and resolutionAbility to drive continuous service improvement by challenging established practices with evidence-based strategiesExperience delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or AgileCarbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. #J-18808-Ljbffr