Job Title: Lead Quality Engineer

Reporting to: Nanda Krishnan

Direct Reports: NA currently (this is expected to change in the future)

Position Type: Permanent

Overview:

Why Tokio Marine HCC?

Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.

Job Purpose:

• The Lead Quality Engineer will play a pivotal role in ensuring the successful delivery of high-quality software across a complex and multi-team programme. Initially, this role will be dedicated to a strategic initiative focused on replacing a legacy platform with a new, scalable solution supporting a critical line of business. The programme comprises multiple Agile Product Teams, each delivering essential components.
• The Lead Quality Engineer will be responsible for defining and driving the test strategy across all workstreams, ensuring cohesive quality assurance practices, and collaborating closely with IT and business stakeholders.
• As the programme progresses and stabilizes, the role will expand to provide ongoing oversight and test governance across a portfolio of smaller Product Teams, ensuring consistent quality practices and continuous improvement across the broader delivery landscape.
• This is a hands-on leadership role that combines strategic planning, team coordination, stakeholder engagement, and practical QE expertise to embed quality throughout the software delivery lifecycle.
• This role will have a matrix-based reporting structure, reporting operationally to the Quality Engineering Manager and functionally to the respective Programme Delivery Manager / Engineering Delivery Manager for delivery oversight.

• Define, document, and own the end-to-end Test Strategy for the programme.
• Ensure the strategy covers functional, non-functional, integration and data migration.
• Collaborate with the data migration team to derive the test approach with focus on data completeness, accuracy, and transformation logic (where applicable).
• Provide guidance to the business teams in defining and developing the User Acceptance Testing (UAT) plan for the programme.
• Drive risk-based test planning, including non-functional testing (e.g., performance, scalability, data integrity).
• Experience with test automation frameworks and principles, with the ability to implement and scale automation to accelerate testing across agile teams.
• Ensure traceability from requirements through to test execution and defect closure.

• Act as a quality advocate within the Product Team, working with cross-functional agile team members (Engineering Delivery Leads, Developers, offshore testers, Product Owner, Business Analysts) to ensure high-quality test deliverables.
• Collaborate with Product Owners, Business Analysts, Developers, and key business and IT stakeholders.
• Provide test status reporting, quality metrics, and readiness assessments to programme leadership.
• Lead or participate in defect triage and release readiness meetings.

• Provide guidance and mentorship to testers embedded in the Scrum Teams.
• Ensure consistent QE practices across teams, including tooling alignment and test documentation standards.
• After the strategic programme delivery, extend test oversight to a wider portfolio of smaller Product Teams and support the Engineering Delivery Manager will cross-team quality initiatives.
• Collaborate with the Quality Engineering Manager to facilitate and improve testing practices, establish the framework to track quality metrics such as test coverage, automation coverage (%), defect density, defect leakage etc.

• Adapt quickly to the assigned strategic initiative and ways of working.
• Effective collaboration with key programme & Product Team stakeholders (Delivery Manager / Engineering Delivery Manager / EDL, PO, BA, Dev Lead & offshore partner team) and demonstrate testing contribution and value.
• Deliver & implement the testing strategy for the strategic initiative programmes.
• Effective collaboration with the Quality Engineering Practice Manager to facilitate and improve testing practices.

• Minimum of 6 years' experience as a Senior Test Lead with a proven track record in complex, multi-team transformation programmes.
• Strong background in Agile / Scrum-based delivery models, with testers embedded in Product Teams.
• Experience in testing bespoke application built on Cloud infrastructure e.g. AWS.
• Proficiency in Pega (including Scenario testing), test automation tools (e.g. Katalon Studio), DevOps pipelines (CI/CD) and Azure Test Plans.
• Demonstrated ability to define, implement, and own test strategies across diverse functional and technical domains.
• Exposure to data migration testing, including validation of transformed data across legacy and new platforms.
• Ability to implement and scale automation solutions to accelerate testing and improve repeatability across teams. Preferably low code tools like Katalon Studio.
• Excellent communication and stakeholder management skills - able to translate complex testing concepts into business-friendly language.
• Comfortable working in fast-paced, change-driven environments with shifting programme needs.
• Hands-on experience managing testing in a BAU environment, where multiple Product Teams deliver incremental changes on a regular cadence-including prioritizing, planning, and coordinating test cycles and regression efforts.
• Experience in Insurance, Financial Services, or highly regulated industries.