Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

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To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

We’re seeking a Level III macOS Endpoint Engineer to lead the configuration, compliance, and lifecycle management of our macOS device fleet, primarily utilising Jamf Pro. This role will drive policy enforcement, patching, automation, and documentation while supporting broader strategy efforts. You’ll collaborate with cross-functional teams, troubleshoot complex issues, and contribute to shaping best practices in our modern endpoint environment.

Key Responsibilities:

• Understand the lifecycle management of all Mac endpoints across the enterprise
• Assistance with creating policies for configuration, compliance, and security
• Assists with patching strategy and execution to ensure devices remain secure and up to date
• Develop and maintain automation workflows using Python and other scripting tools
• Seek relevant information on the technical roadmap to help drive adoption of modern endpoint management practices
• Troubleshoot and resolve complex issues related to macOS configuration, enrollment, and policy enforcement
• Create and maintain accurate technical documentation and standard operating procedures
• Collaborate with security, networking, and support teams to align device policy with organizational goals
• Monitor endpoint health, compliance, and telemetry data to proactively identify areas for improvement
• Provide mentorship and direction to junior engineers and support staff
• Evaluate new tools, features, and technologies to continuously improve the endpoint ecosystem

Required Skills/Experience:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or 2+ years of equivalent experience in macOS support, Jamf Pro. A few key proficiencies would include...
  • Thorough understanding of macOS
  • Jamf 100, 200, 300 (400 a Bonus)
  • Intermediate to Advanced Python knowledge (or equivalent language). The ability to write scripts to automate tasks
  • Experience with Jamf Pro
  • Working knowledge of AutoPkg a plus
• Self-motivated with the ability to track trends, propose solutions, and drive implementation
• Skilled in troubleshooting and resolving complex technical issues
• Proficient in creating and maintaining clear IT documentation
• Strong communicator, able to explain complex topics to any audience
• Confident in presenting ideas with clarity, data, and detail to peers and leaders

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

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