Migration Support Engineer
New Yesterday
Direct message the job poster from GIOS Technology
Senior Recruitment Consultant @ GIOS TECHNOLOGY | Experienced Recruiter, Talent Sourcer, Headhunter
We are hiring for Migration Support Engineer for our client's project based at London, UK – Hybrid
Role Description:
- Provide on-site support during the migration process
- Assist users with post-migration teething issues
- Install and configure hardware and software as required
- Wipe and prepare devices for redeployment
- Log and escalate incidents or service requests via the ticketing system (e.g., iSnow)
- Offer friendly, clear guidance to end users on new systems or changes
- Liaise with the central IT team to ensure smooth resolution of issues
Requirements:
- Basic understanding of IT systems, hardware, and software
- Familiarity with ticketing systems (e.g., iSnow, ServiceNow) is a plus
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Reliable, punctual, and customer-focused
- Previous experience in a floor walking or IT support role
Seniority level
Seniority level
Associate
Employment type
Employment type
Contract
Job function
Job function
Information TechnologyIndustries
IT Services and IT Consulting and Banking
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#J-18808-Ljbffr- Location:
- London, England, United Kingdom
- Salary:
- £125,000 - £150,000
- Category:
- IT & Technology
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