Duocall is seeking a motivated and enthusiastic Network Engineering Apprentice to join their growing technical team. This is an exciting opportunity to kick-start your career in IT and network engineering, gaining hands-on experience working with enterprise-level networks, security solutions, and cloud technologies while completing a recognised apprenticeship qualification.

As a Network Engineering Apprentice, you will play a key role in supporting their clients' infrastructure, resolving technical issues, and assisting with network builds and deployments. You'll work alongside experienced engineers and receive structured training to develop into a skilled network professional.

You will also be working towards your Level 4 Network Engineering qualification delivered by our expert team at Baltic Apprenticeships.

A Typical Day in the Job Act as the first point of contact for 1st line support issues, escalating and assisting with more complex 2nd line network tasks. Support the build, configuration, and deployment of network switches from scratch to production environments. Configure and maintain routers, VLANs, and other essential network components. Assist with the management of wireless infrastructure, including configuring access points and performing firewall upgrades. Proactively monitor, analyse, and troubleshoot network issues using tools such as...