Network Engineer- IP, Ipswich

Network Engineer- IP

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# Network Engineer- IPJob Req ID: 51797Posting Date: 9 Oct 2025Function: EngineeringUnit: NetworksLocation: Martlesham Heath Business Park, Ipswich, United KingdomSalary: Competitive + great benefits**Working Style: 3 days a week in office, 2 days from anywhere**## **Why this job matters**Gemini Evolution is the team behind BT’s Network Test Facility at Adastral Park – a mission-critical environment where BT’s next-gen hardware and software are tested and validated before being deployed across BT’s live Networks.We're looking for a Model Implementation Professional to join our dynamic team. In this role, you'll be at the forefront of delivering and troubleshooting cutting-edge network solutions, ensuring high-quality physical and logical builds and seamless implementation across all of BT’s IP platforms.This is more than just a technical role — it’s an opportunity to collaborate, innovate, and grow in a fast-paced environment where your expertise directly supports strategic transformation.## **What you’ll be doing*** Deliver model implementation demand on time and to standard, ensuring SLA compliance.* Own and resolve network configuration build issues, maintaining best practice and technical excellence.* Build strong relationships across teams to drive successful outcomes.* Support Gemini Evolution’s strategic goals through technical innovation and continuous improvement.## Your core responsibilities* Apply deep technical knowledge across platforms (Converged Core, Ethernet, Mobile, Global Reach, Voice, Connectivity).* Manage and resolve support request SLA breaches, ensuring customer satisfaction.* Support the rollout of enhanced network technologies aligned with customer needs and strategic direction.* Document and transfer knowledge to land new solutions effectively.* Ensure compliance with TSA and H&S policies, identifying areas for improvement.* Engage with stakeholders throughout the model implementation lifecycle.* Collaborate across teams, championing best practices and regulatory standards.## **What you'll bring**Mandatory* **IP Network Expertise**: Understanding of IP network engineering, infrastructure, technologies, and protocols (e.g. BGP, OSPF, NG-WDM).* **Network Configuration:** Ability to configure network hardware and software components according to organisational guidelines and technical requirements to ensure a stable and reliable network.* **Troubleshooting:** Proven experience resolving both physical and logical issues on an IP network.* **Self-Management:** Proven track record of managing own workstack and delivering demand to customer requirements.* **Team Collaboration**: Experience working effectively both independently and within a team.* **Stakeholder Engagement:** Strong communication skills with the ability to manage stakeholders and resolve conflicts constructively.* **Coaching & Growth Mindset:** Recognised for mentoring others and committed to continuous learning and development.* **Customer Service Orientation:** Dedicated to supporting customers before and after service delivery to ensure a positive experience.Nice to Have* Certified technical knowledge of IP networks and infrastructure.* **Product and service knowledge** – You demonstrate a technical understanding of the infrastructure, products and services utilised within the Gemini Environment.* **Network Implementation** - Carries out the implementation of network infrastructure which may involve developing the business plan for expansion or modification of the network.**Ready to make your mark**## **What's in it for you*** 10% on target bonus* BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%* Life Assurance Cover* Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment* From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.* Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.* 25 days annual leave (not including bank holidays), increasing with service* 24/7 private virtual GP appointments for UK colleagues* 2 weeks carer’s leave* World-class training and development opportunities* Option to join BT Shares Saving schemesBT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.**A FEW POINTS TO NOTE:**Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. #J-18808-Ljbffr

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Location:: Ipswich
Job Type:: FullTime
Category:: IT & Technology

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