A hands-on role for someone who is great with IT, networking, and enjoys working directly with customers on cutting-edge defence projects. They will be responsible for installing, configuring, and testing our software on hardware platforms, both in the office and in the field.

Responsibilities

• Installing software on our hardware (Xcalibr and other projects).
• Configuring and troubleshooting IP networks, VPNs, and communication systems.
• Working directly with customers (from soldiers to senior decision-makers) in training and support environments.
• Contributing to our internal IT, network infrastructure, and asset management.

Qualifications

• Excellent all-round IT and networking skills (DHCP, fixed IPs, remote access, VPNs, MDM).
• The ability to diagnose and solve network issues independently.
• Strong communication skills, confident in engaging with stakeholders at all levels.
• A proactive, thorough, and detail-oriented approach.
• Knowledge of A-TAK (Android Team Awareness Kit).
• The ability to get security clearance and a UK driving licence.

Desirable experience

• Experience with Python, JSON, SQL, or managing deployable networks (e.g., Unifi).
• Experience working in or with the defence sector.
• Hardware configuration or training delivery experience.

Details

• Salary: £35,000 - £45,000
• Location: Hybrid (2-3 days a week in Bristol or Porton Down) with travel to customer sites.
• Key Benefits: 32+ days annual leave, generous pension, private healthcare, life insurance, and flexible working.