Onsite Engineer

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OverviewThis is a Level 2 Onsite Engineering role focused on supporting critical infrastructure systems. The successful candidate will provide enterprise-level hardware and software support, including legacy systems, bespoke equipment, and mission-critical platforms (not deskside support). You will work independently and collaboratively to maintain and troubleshoot a wide range of systems, ensuring the reliability and performance of air traffic control infrastructure.ResponsibilitiesDeliver onsite services for NATS, supporting enterprise infrastructure and bespoke systems.Provide technical support across IBM Mainframes, tape systems, DASD storage, and server platforms.Maintain and troubleshoot legacy and modern hardware including PCs, printers, and custom-built systems.Support operating systems including Windows, DOS, OS/2 Warp, IBM AIX, Red Hat, and Linux.Perform installations, moves, and changes across supported platforms.Apply electro-mechanical and soldering skills to bespoke equipment repairs.Attend customer meetings and maintain strong stakeholder relationships.Follow and improve documented procedures, contributing to team knowledge and documentation.Demonstrate creative problem-solving and solution-oriented thinking in high-pressure environments.QualificationsExperience with IBM Mainframes, tape systems, DASD storage, and server platforms.Experience with operating systems including Windows, DOS, OS/2 Warp, IBM AIX, Red Hat, and Linux.Hands-on electro-mechanical and soldering skills for bespoke equipment repairs.Strong stakeholder management and ability to work with customers in high-pressure environments. #J-18808-Ljbffr
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Location:
Lower Swanwick, England, United Kingdom
Job Type:
FullTime

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