Position Overview

We are seeking a skilled Service Engineer to provide comprehensive production support for Oracle Revenue Management, Receivables, and Intercompany processes. This role requires both financial accounting expertise and technical troubleshooting capabilities to ensure revenue recognition compliance and seamless system operations.

Key Responsibilities

Revenue Recognition & Compliance

Support ASC 606/IFRS 15 revenue recognition principles in production systems

Troubleshoot and maintain Revenue Contracts, Performance Obligations, and Standalone Selling Price (SSP) calculations

Resolve issues with Revenue Deferrals, Revenue Allocations, and Adjustments

Ensure revenue compliance through Multi-Currency and Multi-GAAP Reporting

Assist with Deferred Revenue and Unbilled Revenue Accruals processing

Receive, analyze, and prioritize related support tickets

Provide timely solutions to users

Document resolution steps and knowledge base articles

Support system upgrades and patches

Monitor system performances and recommend improvements

Receivables & Invoicing Support

Troubleshoot Customer Invoicing, Credit Memos, and Adjustments

Support AutoInvoice for importing transactions from external systems

Resolve issues with Receipts Processing (Manual & Automatic), Lockbox, and Payment Matching

Maintain Collections, Aging Reports, and Dunning Processes

Ensure accurate Tax Calculation on AR Transaction...