Patch Engineer Shift Pattern: 4-on-4-off, rotating days and nightsLocation: Hybrid (2 days in Cambridgeshire per week)Length: 6 MonthsStart Date: 1st september 2025 (TBC)Rate: £300-£400 p/d Inside IR35 We're hiring 2 Patch Engineers to join a dynamic team within a leading Network Operations Centre. This role directly supports business objectives by ensuring the security, stability, and performance of our clients IT infrastructure through the timely application of software updates (patches). ROLE RESPONSIBILITIES Facilitate and execute the installation of agreed patches and the maintenance of customer AV management software. Responding to BAU Security and Patch Management incidents logged on the incident management system to ensure incidents are resolved within SLA, whilst providing help and support to the team Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. Ensure all implemented solutions are backed up with documentation, training and expertise within the Service Desk and Support areas. Perform daily, weekly and monthly scheduled tasks relating to Patching and AV management when required. Escalate potential service issues to line management and ITIL Services Raise potential problem issues with Problem and Incident Management. SKI...