Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera and The Emory six of the world's most renowned hotels, and Surrenne wellbeing and longevity Members Club. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of todays discerning guests. At Maybourne it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality. We are building on the reputation of our heritage properties by pursuing a global vision to lead the future of luxury. This includes curating distinctive and enriching experiences, developing our digital capabilities and superior insights, enhancing our unmatched guest experience, and expanding the number of hotels, spas, and residences around the world. Maybourne is excited to offer a career development opportunity for an internal team member to transition into the role of Platform & DevOps Engineer within our growing Digital department. As part of our digital transformation program and our transition to cloud, this role offers a development pathway for an experienced IT Engineer to become a Platform and DevOps Engineer. The position is ideal for someone technically skilled and eager to expand into software deployment, cloud infrastructure and automation. The candidate will contribute to the Azure Infrastructure Management, develop pipelines, improve monitoring and security operations, and work closely with the development teams to ensure reliable software delivery and operational excellence. You will gain hands-on experience working alongside the existing Platform Engineering team, Head of Architecture and Platform Engineering , Chief Digital and Information Officer (CDIO ), Senior DevOps Engineers, Developers and Technology Specialists on key transformation initiatives that that elevate operational efficiency and redefine luxury lifestyle experiences for our customers across our existing and future businesses. Why this opportunity? Build on your existing knowledge of our luxury hospitality operations Learn Platform engineering fundamentals in a supported environment Contribute to high-impact initiatives shaping the future of Maybourne Gain exposure to cloud technology and digital operations Your responsibilities will include but will not be limited to: Platform Engineering & Cloud Infrastructure Assist in deploying and configuring tools used in software development, including build servers, version control systems, and automated testing frameworks Support provisioning, configuration, and lifecycle management of Azure IaaS and PaaS resources Manage and maintain Azure networking, virtual machines, resource groups, and cloud services Implement Infrastructure as Code (IaC) solutions Monitoring, Alerting & Security Configure and maintain monitoring solutions Assist in the creation of custom dashboards and alerts for real-time visibility into platform performance Help integrate monitoring within the ITSM platform for automated incident creation Participate in access control, vulnerability management, and system security maintenance DevOps & Automation Build and maintain CI/CD pipelines for automated deployment and testing Develop scripts and automation tools to streamline administrative and deployment processes Document infrastructure and deployment procedures to ensure consistency and compliance Stay current with DevOps best practices and introduce new methods to improve service reliability and delivery speed Collaboration & Support Work closely with infrastructure, networks, security operations, application support and development teams to troubleshoot infrastructure or deployment issues Validate, review, and support software code to ensure quality and operability in deployment environments Provide Tier 2/3 platform support for escalated issues across the Maybourne IT ecosystem (e.g., Oracle PMS, POS, guest services) Collaborate on support playbooks, system documentation, and technical runbooks Participate in Production Checklist and go/no go governance to ensure all cloud and platform requirements are met Governance, Reporting & Documentation Create documentation and support maintenance of accurate and up-to-date documentation including cloud architecture, platform processes, risk logs, action trackers, and monitoring dashboards. Support regular reporting to the CDIO and senior leadership on project status, performance metrics, and overall platform development progress. Contribute to the evolution of internal Platform & DevOps frameworks and best practices. Who thrives here? You are spirited, with an unwavering passion for exceeding expectations at every turn. Warmth and approachability define you, and collaboration is second nature. You possess an ambition that not only drives your personal growth but also elevates the team around you, inspiring excellence daily. Your innate curiosity and keen attention to detail allow you to anticipate needs effortlessly. For you, this is not just a jobits the next chapter in an extraordinary career. Successful candidates for our Platform & Development Operations Engineer opportunity will be: Proven track record in IT support or service desk operations with exposure to ticketing systems, SLAs and incident resolution Familiarity with Microsoft Azure and common cloud services including VMs, storage and virtual networking Basic understanding of DevOps tooling including version control, CI/CD processes and tools and build/test pipelines Scripting experience and the ability to automate routine tasks Knowledge of monitoring frameworks and observability concepts and tooling A collaborative mindset with a proactive approach to problem-solving. A positive, can-do attitude with an eagerness to learn and develop professionally within a digital or project-focused career path. Strong communication and team collaboration capabilities Exceptional organizational skills with attention to detail and the ability to manage multiple tasks simultaneously in a fast-paced environment. An understanding of how digital innovation can enhance luxury service delivery, improve operational efficiency and deepen customer relationships with our brand. Ability to work flexible hours, including weekends and holidays, as required Discretion and confidentiality The Maybourne Experience At Maybourne, youll discover a vibrant, supportive community that celebrates creativity, entrepreneurial spirit, and innovative thinking. Our nurturing environment empowers you to bring your ideas to life and make your mark in every aspect of your role. We are deeply committed to your growth, offering a range of tailored development opportunities across all levels and specialisms. Whether refining your craft or expanding your horizons, we help you shape a career as unique as you are. Your dedication and hard work deserve to be recognised and celebrated. Thats why we ensure our rewards are as exceptional as the contributions you bring to Maybourne each day. In return for your hard work and dedication we offer you: A Rewarding Career with Maybourne At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional. Health & Wellbeing Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes Option to purchase up to five additional days of annual leave per year. Monthly access to subsidised massage and podiatry treatments A programme of wellbeing initiatives, from mental health support to physical activity 24-hour confidential assistance helpline On- and off-site Occupational Health support Life assurance through our Death in Service scheme Eye care support, including vouchers and contributions towards glasses* Flu vaccination vouchers* Cycle to Work Scheme Recognition & Growth An extra paid days leave to celebrate your birthday Instant recognition and award programme, celebrating extraordinary contributions Dedicated in-house training and development to support your personal and professional growth Monthly colleague awards with generous prizes Opportunities for internal progression and cross-property moves Introduce a Star referral scheme with rewards of up to £1,500* Long service celebrations to honour your continued dedication Financial Care A highly competitive salary package Increased holiday entitlement after 3 and 5 years of service Family-first policies, including enhanced maternity and paternity pay Season ticket travel loans A generous pension scheme* Smart Tech Benefit Opportunity to buy electrical goods with monthly repayments to help you spread out the cost. Moments to Remember Exceptional colleague rates of £50 per night across Maybourne properties for you and your family A hosted Guest Experience Stay immerse yourself in the full Maybourne experience* 50% off food and beverage across our restaurants and bars* Invitations to a year-round calendar of cherished colleague events from the Maybourne Picnic to our festive celebrations Thoughtful gifts to mark weddings, new arrivals, and retirements *Selected benefits are subject to terms and conditions. Maybourne manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera and The Emory some of the world's most renowned hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to anticipating every need, at any moment, for any guest. Our Corporate Office houses departments with a global focus, working across all our properties. These departments include Sales, Marketing, PR, Global F&B, Reservations, Revenue, Retail, Human Resources, Legal, Guest Experience, Finance, Construction & Projects, Design, and IT. Working collaboratively, these teams come together to create stories of distinction that set our properties apart.

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