Overview

Platform Engineer (Developer Experience) role at Zopa Bank. The Developer Experience team builds tooling, shared platforms and standards that let every product engineer ship customer value with speed, stability and confidence.

The Team

Developer Experience is the backbone of engineering productivity at Zopa. Our 4-6 person squad owns the tooling, shared platforms and standards that let every product engineer ship customer value with speed, stability and confidence — our north star. Current initiatives include working towards a unified build-and-release path, a developer portal, AI-powered automation experiments, value-stream diagnostics and a company-wide Honeycomb observability migration. Youll work across AWS, Kubernetes, ArgoCD, Terraform, Jenkins, GitHub Actions, Go and more.

A Day In The Life

As a DevX Engineer at Zopa, your week blends hands-on engineering with real customer impact. Youll spend most of your time building and evolving internal delivery and observability tools — writing Go code, shaping CI/CD pipelines, and refining Terraform infrastructure that supports every product team at Zopa.

Each day kicks off with team stand-ups, followed by focused coding time or pairing with colleagues to deliver features across the SDLC, observability, or developer productivity initiatives. You might join a platform tribe sync, participate in a whiteboarding session to share a new idea, or collaborate with a squad to identify friction points using real data and developer feedback.

There is space for outreach — supporting engineers through our internal forum, contributing to technical interviews, or documenting best practices in the DevX portal. On rotation, you will triage and resolve internal platform issues, improve support processes and tooling, and ensure a smooth developer experience across the board.

It is a fast-paced, learning-rich environment with strong collaboration at its core — balancing technical depth with a human-centered approach to enabling great software delivery.

Qualifications

• Proven depth in CI/CD, deployment and container orchestration such as Kubernetes, ArgoCD, Terraform, Jenkins, and GitHub Actions


• Solid AWS experience and proficiency in at least one programming language (Go is used at Zopa)


• Comfortable designing, operating and troubleshooting production platforms at scale


• Strong command of observability tooling such as Prometheus and Splunk; eager to master Honeycomb


• Developer empathy and outstanding communication skills; thrives on coaching and cross-team collaboration


• Track record of data-driven decision-making and continuous improvement


• Familiarity with agile methodologies and incident-management best practices


• Growth mindset and curiosity about GenAI and its impact on developer productivity

Nice To Have Experience

• Experience building mobile or serverless (Lambda) CI/CD pipelines


• Exposure to regulated or high-compliance domains; fintech experience is a bonus


• Contributions to open-source DevX or CNCF projects


• Advanced Honeycomb or observability-as-code know-how


• Relevant cloud/Kubernetes certifications welcome but not mandatory

Location and Working

Towards the end of 2025 Zopa will relocate to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our growth.

We value flexible ways of working. This hybrid role requires you to come to our London office 2-3 days a week. You will also have the option of working from abroad for up to 120 days a year. Subject to having the right to work in the country of choice.

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products and a unique company culture. We are made up of nearly 50 nationalities, have a DE&I forum, and we are proud of a culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process, so please let us know if you require any reasonable adjustments.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Financial Services, IT Services and IT Consulting, and Banking