Power Systems Technical Support Engineer

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Job Summary:
To become an integral part of the PowerGen Technical Support team. Providing Technical Support across all aspects of the Rolls-Royce Solutions power generation products and balance of plant associated with the complete power generation systems, from initial conception through to end of life of the products. With responsibility for the day-to-day Technical Support of the Sales solutions, aftersales and parts enquiries raised both internally and externally.
Some Technical Support of the wider PowerGen Business unit may be required from time to time to cover annual leave, absence and periods of high demand. Primary product range will be Diesel, Gas power generation, mtu KPP and Battery energy Storage Systems , with a willingness to work towards emerging product knowledge.
Key Responsibilities: To promote a zero harm culture by working with and ensuring that all HSQE requirements are met with all work that is carried out by the team. Ensure first class customer liaison including fulfilment of all reasonable Technical Support requests. Responsible for providing technical support in the first instance for Sales Solutions, aftersales support and our end user's and customer base on the Rolls Royce Solutions product range, including but not limited to, electrical, mechanical and controls. for the UK, Ireland...
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Location:
East Grinstead
Category:
Customer Service & Support

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