Role: Production Applications / L2 Support Engineer-INSIDE IR 35 Location: London (Hybrid – 3 days onsite: Tues/Wed/Thurs) Duration: 6+ months contract Domain: Retail Application Support Shift Flexibility: Weekend rotational shifts required (compensated with time off in lieu)Core Requirements:Experience: 6+ years in application support or developmentTechnical Skills:Java (comfortable analyzing code)SQL & Database knowledgeSplunk: Strong in querying, regex, alerts, and dashboardsOther Requirements:Strong communication & collaboration with internal teamsProduction issue troubleshooting and log analysis experienceFamiliarity with ITIL practices, ticketing systems, and SLA managementProactive in identifying and resolving production issuesAble to collaborate with Dev and L3 teams for incident triage and change reviewsExperience managing Major Incidents and post-mortem processes Ideal for candidates interested in support-focused roles and working in dynamic, customer-facing environments. #J-18808-Ljbffr