Professional Services Engineer

New Yesterday

Are you passionate about IT projects and delivering cutting-edge solutions? Do you want to join a high performing and talented team to drive success? If so, we have the perfect opportunity for you!

At Air IT, we’re looking for a Professional Services Engineer to take charge of technical project delivery, ensuring seamless implementation and top-tier customer satisfaction. You’ll work closely with our Project Management Office to plan, execute, and complete IT projects on time and to the highest standards.

Key Responsibilities:

  • Deliver IT system migration and infrastructure refresh projects for SME businesses.
  • Deploy key IT infrastructure from the ground up. Including network equipment and server installations.
  • Microsoft 365 deployment/migration projects including Entra ID, virtual servers & firewalls, Microsoft Intune for MDM/MAM and Conditional Access.
  • Collaborate with the PMO to schedule and manage customer projects smoothly.
  • Collaborate with our Technical Pre-Sales/Solutions Architecture teams to facilitate project design and implementation plans.
  • Provide comprehensive handovers to our Service Desk upon project completion.
  • Maintain accurate project records within our CRM system
  • Creation and maintenance of site documentation and knowledge base articles/SoP documents.
  • Technical Experience:

  • Proven track record in IT project delivery
  • Microsoft Azure IaaS (Compute, Networking & Storage) solution provisioning & management experience.
  • Expertise in Microsoft Azure Active Directory / Microsoft Entra ID & Active Directory Domain Services configuration.
  • Microsoft Intune deployment & management experience for Mobile Devices & Mobile Application Management.
  • Skills in virtualisation technologies including Microsoft Hyper-V & VMware.
  • Proficiency in Microsoft Windows Server stack (2008 to 2025), with proven ability in key server roles such as ADDS, DNS, DHCP, Group Policy, NPS and DFS Management.
  • Microsoft Exchange administration & migration experience – On-premise and Exchange Online with 365.
  • SharePoint Online deployment & migration experience.
  • Strong network infrastructure knowledge, including, but not limited to: Sophos SG/XG series firewalls, SonicWall Series firewalls, Ubiquiti Unifi switching and access points, HP Aruba switching.
  • High-level understanding of network topologies from simple single LAN’s to complex multi-VLAN environments.
  • Design, deployment, planning & real-world experience in Business Continuity & Disaster Recovery platforms including Datto, Veeam, StorageCraft and Altaro.
  • Experience in the mass deployment of end user devices, such as laptops, desktops, thin clients & mobile devices – Mainly Microsoft, Apple, and Android operating systems.
  • Familiarity with Storage Appliances (SAN’s), Mimecast, Sophos, SonicWall, Cisco Meraki, Secured Access Control (CA), Managed Print & EDR solutions.
  • Comprehensive experience in complex system migrations and infrastructure overhauls in both on-premises & cloud architectures, managed from start to finish both singlehandedly and working as part of a team for large scale projects.
  • Excellent communication and customer service skills.
  • A valid driving license for on-site project work.
  • Why Join Us?

    Location:
    Northwich
    Job Type:
    FullTime

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