Quality Assurance Engineer (12 month contract)

PlotBox, Greenford, United Kingdom

Overview

We’re looking for a QA Engineer to join our Technology team at PlotBox, a global leader in cemetery and crematory management software. Our mission is to help our customers better serve families through innovative technology that brings clarity, efficiency, and peace of mind to an essential industry.

Location: Ecos Hub, Ballymena. Contract Type: 12 month fixed term contract.

What You Will Do

• Identify and raise incidents in a timely manner
• Liaise with internal teams including developers and product managers to identify system requirements and help plan new features
• Provide QA support for existing customers by reviewing issues and ensuring timely resolution
• Provide QA support on new project implementations
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritise, plan and coordinate testing activities
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams to identify system requirements
• Monitor debugging process results
• Investigate causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

What We Are Looking For

• Be educated to degree level in Software Engineering, Computer Science or similar subject OR equivalent experience
• Have 2 years experience in a software testing or quality assurance role
• Have a strong working knowledge of software methodologies, tools and processes
• Have experience in writing clear, concise and comprehensive test cases
• Have experience of working in an agile/scrum environment

Why PlotBox

• We have a clear mission and a sense of pride in helping families during difficult times
• We are a global company with colleagues across the UK, Australia and North America
• We have a passion for tech and innovation, using new tools and technologies to enhance our product
• Great Place to Work Certification and recognition as a UK Best Workplace
• Commitment to diversity, inclusion and wellbeing

Life at PlotBox: we value ambiguity, flexibility, and continuous improvement. We expect initiative, problem-solving, and collaboration with a respectful, supportive culture.

EEO statement: PlotBox is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable adjustment or wish to discuss recruitment adjustments, please email careers@plotblox.io with the role you are applying for.

Apply now. See more open positions at PlotBox.