Stonetech Recruitment is working with a well-established manufacturing business in West Suffolk to recruit an experienced Quality Engineer. This role offers the opportunity to join a dynamic and supportive team, where you’ll play a key part in ensuring product and process quality while building strong relationships with customers and suppliers.

Key Responsibilities

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Act as a key member of the Quality Team, supporting the Quality Manager across all quality-related activities.

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Maintain clear communication with customers and suppliers, providing updates and resolving quality issues.

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Manage the company’s non-conformance register and produce monthly KPI reports.

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Monitor and analyse customer performance metrics, identifying trends and driving improvements.

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Support and participate in customer audits, ensuring compliance and readiness.

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Conduct internal audits to maintain adherence to ISO 9001 and company quality standards.

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Implement and oversee corrective action processes to prevent recurring issues.

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Visit customer sites for meetings, reviews, and problem-solving as required.

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Contribute to quality improvement projects and wider business initiatives.

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Undertake additional duties as directed by the Quality Manager.

Skills & Experience Required

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Proven experience as a Quality Engineer within a manufacturing environment (fabrication background essential).

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Strong knowledge of ISO 9001 standards and processes.

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Ability to interpret and work confidently with technical drawings.

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Skilled problem-solver with experience delivering solutions in a fast-paced production environment.

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Strong communication skills, able to discuss technical issues professionally with customers and suppliers.

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Competent with IT systems and comfortable adopting new software tools.

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Self-motivated, organised, and able to prioritise workload effectively.

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Full UK driving licence with flexibility to travel to customer sites when required.

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Desirable: Experience in project management and delivering improvement initiatives.

What’s on Offer

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Salary range: £35,000 – £45,000 per annum (depending on experience).

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Competitive benefits package.

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Opportunity to join a growing, customer-focused manufacturing business.

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A supportive environment where you can make a real impact on quality, customer satisfaction, and continuous improvement