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WerelookingforaRegionalAVEngineer,ideallybasedintheBerkshireorsurroundingarea,tosupportandmaintainAVsystemsacrossmultiplesites.Inthisrole,youllbethefirstlineofresponsetotechnicalissueswithinyourregion,buildingstrongrelationshipswithon-sitestaffandservingastheirkeypointofcontactforsupport.Youlltaketheleadonlocalinstallationsandberesponsibleforcompletingsitesurveysforupgradesandreplacements.Aspartofyourrole,youllmanageandmaintainyourvehicleandAVkit,ensuringit'sreplenishedandreadyforuse.Whileprimarilyregion-based,youshouldalsobepreparedtotraveltotheheadofficeinSheffieldwhenrequiredtoassistwithrackbuildingandequipmentpreparation.WeretheUKmarketleaderatwhatwedo,withatremendouslyprofessionaldeliveryteam.

RequiredExperienceandSkills

PriorAVexperience(Video&Projectionasaprimaryfocusareabonus)witharangeofprofessionalexperiencesuchasendtoendprojects,newsystemsetup,usertraining,problemsolvingetc.

Experiencedocumentingproceduresandprocesswiththeabilitytotrainotherswouldbebeneficial

Experienceinbasicvideoediting,presentationcreation,andphotoshopskills

Proactive&Resourceful-abilitytoidentifyissuesquicklyanddeveloppracticalsolutions.

Abilitytotravelandbeawayfromhomeregularly(WithintheUK)

FullUKdrivinglicence

PersonalTraits

GoodCommunicator:Abilitytoconveycomplexideasclearlyandeffectivelytodiverseaudiences.

AttentiontoDetail:Meticulousinplanning,execution,andqualityassurance.

Entrepreneurial:Innovativeandproactiveinidentifyingopportunitiesanddrivinggrowth.

Proactive&Resourceful-abilitytoidentifyissuesquicklyanddeveloppracticalsolutions.

FastPaced:Comfortableworkinginadynamicandrapidlychangingenvironment.

Growthmindset-Keentoexpandtechnicalskillsetandlearnnewtechnologiesandtools.

KeyResponsibilities

Trainsitestaffonhowtooperatedaytodayservices,andonbasicsystemoperations

EnsuringthesmoothoperationsofAVeventsatthevenue

SchedulingmaintenancetasksforAVequipment

Workingwiththeinternalcreativeteamtoensurecontentistestedanddeliveredinthecorrecteventformats.

Dynamicsolvingproblemsasissuesarise

Documentingissuesandfeedbacktohelpfuturesolutiondevelopment

Communicatingwithvenueoperationsstaffandcustomersabouttheelementsofaserviceanddemonstratingtheequipment/productsfunctionalitiestohelpfuturesales

Assistprojectproducers/productmanagersintheproductisationofthepackagesdevelopedwithinthetrialvenue

Feedbacktodesktopdevelopers,testers,deliverymanagers,customertechnicalsupportandcustomerrelationshipcolleaguestomanagethedeliveryofimprovementsandnewproducts.

SupportwiththelaunchofnewfeaturesandproductimprovementsouttomarketthroughCustomerSuccess,CustomerServices,MarketingandGotoMarketteams.

SupportwithChangeManagementforanyoneimpacted.

Helpunderstandrisksandissues.

Providesupporttothewiderteamonlessbusysitedays

Maintaincommunicationwithstakeholdersthroughoutthebusiness.

Generally,getstuck-inandhands-onwithasmallandfast-movingteam

Benefits

25daysholiday,plusstatutorybankholidays(prorata)

Statutorydefined-contributionpensionscheme

Van

Discretionaryannualbonus

Lifeeventsupport:£1,000first-timebuyers'allowance,£250bereavementallowance,£250babybonus,£250marriageallowance

Employeeassistanceprogramme

Freeannualeyetests,glassescontributionsandfluvaccine

Annualpaidvolunteeringday,sportsclubsponsorshipandchoiceofcharitabledonations

Personallearninganddevelopmentbudget

Flexibleworkinghours/location(subjecttoneedsofrole)

Healthysnacks,andfreeonsiteparking

Regularteamsocials,includingbigsummerfamilyparty

LNKD1_UKTJ

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Civil Engineering

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