Overview

Regional SCADA Engineer role at TieTalent. The Regional SCADA Engineer will join Thames Water’s Operational Technology (OT) Regional SCADA support team to maintain and support critical regional SCADA systems, enabling real-time monitoring and control of thousands of operational assets to support clean water and wastewater services.

Base location – Hybrid – Thames Valley-based offices and operational sites. Working pattern – 36 hours Monday to Friday, with participation in an on-call rota.

What you’ll do as a Regional SCADA Engineer

• SCADA System Support: Maintain high availability of the Regional SCADA platform (targeting 99.2% uptime or higher); perform proactive system maintenance, patching, upgrades, and configuration management; diagnose and resolve faults across SCADA applications, RTUs, and client workstations.
• Emergency & Out-of-Hours Coverage: Participate in the SCADA emergency support roster, providing in-hours and out-of-hours fault response; investigate high-impact incidents and escalate recurring faults for permanent resolution.
• Incident & Request Management: Deliver responsive support for SCADA-related service requests and incidents; manage access and data requests in line with OT policies and security controls; ensure all changes align with defined operational requirements and compliance standards.
• Project & Change Support: Work with Capital Delivery and project teams to ensure SCADA changes follow operational procedures and minimise risk; review and approve design proposals, identifying technical and operational risks; provide technical assurance during implementation to protect live system integrity.
• Technical Collaboration & Subject Matter Expertise: Act as a key technical contact for SCADA standards, configuration, and performance optimisation; support integration teams and contractors with expert guidance and assurance on best practices; collaborate with OT engineers to deliver innovative, future-proof SCADA solutions.
• Team Development & Continuous Improvement: Develop and maintain disaster recovery, fault response, and continuity documentation; contribute to knowledge articles, guides, and internal training; identify and lead opportunities for process improvement, automation, and increased system resilience.

What you should bring to the role

• Essential Experience: Experience in the maintenance, support, or technical delivery of SCADA or Industrial Control & Automation (ICA) systems; proven ability to work collaboratively with operations teams, contractors, and technical specialists; strong communication and customer service skills; excellent problem-solving and diagnostic skills; familiarity with change control, risk management, and fault escalation processes in critical systems environments.
• Essential Technical Skills & Qualifications: Recognised technical qualification in Operational Technology, ICA, or SCADA systems; practical experience supporting Schneider Electric Geo SCADA (formerly ClearSCADA) or similar platforms; good working knowledge of SCADA configurations, RTUs, client systems, and telemetry protocols; proficient in Microsoft Office and common IT platforms for analysis and reporting.
• Desirable Experience/Skills: Experience in regulated utility or critical infrastructure environments; exposure to cybersecurity principles in industrial environments; familiarity with a broad range of OT technologies and automation tools; ability to prioritise workload across reactive support and structured project work; strong understanding of communication protocols (e.g., WITS-DNP3, Modbus); experience with scripting/automation tools (e.g., Python, SQL, PowerShell); certifications in OT networks, SCADA cybersecurity, or related disciplines; experience developing support documentation and user training materials.

What’s in it for you?

• Competitive salary up to £56,000 per annum, depending on experience.
• Annual Leave: 26 days per year, increasing to 30 with length of service, plus bank holidays.
• Generous Pension Scheme through AON.
• Performance-related pay plan linked to company performance measures and targets.
• Benefits to support health, wellbeing, and finances (e.g., health MOTs, physiotherapy, counselling, Cycle to Work, life assurance).

About Thames Water

We’re the UK’s largest water and wastewater company, serving more than 16 million customers. We aim to build a better future for customers, communities, people, and the planet, and we’re committed to being a diverse and inclusive place to work. We offer meaningful career opportunities, flexible working arrangements, and excellent benefits.

Disclaimer

We may close the advert earlier than the advertised date due to high volume of applications; please apply promptly.