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Overview

North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on three specialist sectors: public services, enterprise & data centres, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways.

Responsibilities

• Install, commission and servicing of a wide range of field equipment including CCTV, Access Control, IoT gateways & sensors, Fire and Intruder Alarms systems, Public address & Voice Alarm systems.
• Retrofit upgrades / extensions to existing systems as part of remedial works packages.
• Provide high levels of customer services.
• Understand site plans to allow installs to take place based on site survey documentation.
• Complete documentation in line with company standards.
• Work within strict Health & Safety guidelines.
• Advise customers on the latest products and services to improve efficiency.
• Ensure assigned work is effectively delivered, completed on time, and to the required quality standards.
• Ensure all works are recorded using business systems and each job is signed off by the client.
• Ensure site Health and Safety compliance and escalate any immediate issues to line management.
• Provide high levels of customer service and ensure the company is always represented professionally.

Certifications/Qualifications

• Valid CSCS/ECS Card
• Enhanced DBS clearance (for working in public sector environments)
• IPAF/ PASMA/ Asbestos Awareness certification
• Recent/current electrical qualifications an advantage
• Full UK driving licence

Experience

• Must be able to work independently, including lone working, and as part of a team.
• Flexible and self-motivated
• Knowledge of industry standard manufacturers preferred (Genetec, Gallagher, Veracity, Milestone, Axis, Hanwha, Bosch).
• Previous employment within a BAFE/ SSAIB/ NSI accredited company.
• Experience working within the public sector would be an advantage.

Skills

• Good communication, interpersonal and organisational skills
• Technical expertise in predominant skillset area
• Good administration skills with sound working knowledge of business systems and mainstream applications e.g., Microsoft Office 365
• Excellent team player and relationship builder
• Project oriented but can interchange on service-related tasks when required
• Sound commercial awareness, knowledge of design and pricing of systems and upgrades

Company Values

• Know Your Craft: We strive for excellence in our work, continuously learning and adapting to stay at the forefront of our industry.
• Know Your Colleagues: We value collaboration, diversity, and mutual respect, fostering a workplace where everyone’s contributions are recognized and celebrated.
• Know Your Customers: We are dedicated to understanding and exceeding our customers' expectations, delivering products/services that make a positive impact on their lives.
• Know How to Connect: Building meaningful connections is at the core of our success. We value open communication, teamwork, and relationships that go beyond the surface.

Senioriry level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Telecommunications