Overview

Sales Engineer - Process Industries

Location: South-West UK

Location Type: Remote

Website: https://www.wmfts.com/en/

Group: https://www.spiraxgroup.com/

Watson-Marlow Fluid Technology Solutions is part of Spirax Group, a FTSE100 and FTSE4Good multinational industrial engineering group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

When you join us, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

Role summary

As a Sales Engineer, you will play a pivotal role in driving sustainable business growth by establishing and nurturing customer relationships, providing technical expertise, and promoting our innovative fluid management solutions across a designated region and subsector. Actively seek Self Generated Growth opportunities. Acting as a trusted advisor, you will combine technical knowledge with commercial acumen to deliver tailored solutions that meet customer needs while aligning with our Total Customer Solutions approach.

You will be responsible for identifying and engaging potential customers, managing a robust pipeline of opportunities, and supporting key account growth through consultative sales practices. The role involves frequent interaction with customers, including on-site visits and virtual demonstrations, to showcase the features and benefits of our products.

Your ability to work autonomously, travel extensively, and adapt to dynamic challenges will ensure success in this impactful role.

Key Responsibilities

• Account Management: Establish and maintain a sustainable pipeline of opportunities by growing key customers and high-growth industries within the designated sector.
• Business Development: Identify and engage potential customers through research, networking, and industry events, promoting the full range of Watson-Marlow products.
• Customer Partnering: Act as a trusted advisor for existing customers, offering technical expertise and building long-term relationships by understanding customer needs, troubleshooting issues, and providing proactive recommendations to enhance system performance.
• Managing Sales Leads: Take ownership of sales leads and inquiries, providing tailored quotations and ensuring timely follow-ups.
• Allocating Workload Strategically: Allocate workload across EMEA support functions to free capacity for high-impact commercial initiatives.
• Demonstrating Products: Visit customers and attend exhibitions showcasing Watson-Marlow products through on-site or virtual demonstrations, highlighting features, benefits, and real-world applications.
• Researching Trends: Research competitor, market, and industry trends; engage in ongoing professional development and share insights with global colleagues.
• Utilising CRM Tools: Use CRM tools to track and manage leads, ensure consistent follow-ups and progression through the sales funnel, and deliver accurate forecasts to support growth.
• Driving Total Customer Solutions: Use consultative sales skills and act as a true partner to the key customer base.
• Championing Core Values: Foster a culture of safety, collaboration, customer focus, excellence, and respect across teams.

Skills/Experience

• BSc or Diploma in an aligned subject or equivalent technical experience in an aligned industry.
• Technical sales experience selling process capital equipment or similar services/products into Industrial or Water & Waste Water customers; chemical dosing experience is an asset.
• Strong commercial acumen with proven ability in both key account management and business development in a technical B2B environment.
• Entrepreneurial mindset with problem solving, budgeting, networking and collaboration skills.
• Ability to travel 60-70% across the designated patch; face-to-face interaction is essential for partnering.

Benefits

• A competitive salary
• Flexible working arrangements
• A generous holiday allowance
• Three days’ paid volunteering leave
• Life assurance
• Additional support through the Everyone is Included Group Inclusion Plan

Everyone is Included at Spirax Group
We are committed to inclusive and equitable working cultures where everyone can be themselves and achieve their potential, with supportive teams and strong relationships across backgrounds and identities. We will consider flexible working requests.

We have a range of additional benefits through our Group Inclusion Commitments, including:

• Gender-neutral parental leave
• 15 days of extra paid caregiver leave
• Paid time off and support for pregnancy loss or domestic abuse
• Menopause-friendly workplace principles and more

Learn more at spiraxgroup.com/inclusion.

We are Disability Confident Committed Employer. If you would like to apply under this scheme, select this option in our application form. We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply. If you require accommodations during the application process, please let us know.

Company Overview

At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. We are a world leader in manufacturing peristaltic pumps and related fluid path technologies for life sciences and process industries, offering tubing, specialized filling systems and products for single-use applications.

Our shared purpose is to create sustainable value for our stakeholders as we engineer a more efficient, safer, and sustainable world. Our technologies support critical industrial processes across diverse industries and customers in 116 countries.

Our inclusive culture and values unite us and guide our decisions, supporting colleagues to make a difference for each other, customers, communities, suppliers, our planet, and shareholders by creating a truly equitable working environment where everyone feels included.

We are committed to flexible working and provide support for accommodation requests during the application process if needed.