Salesforce Support Engineer

4 Days Old

Position: Full time - permanent Location: Gatwick / London / Brighton / Hybrid Do you possess excellent communication skills and are eager to support a dynamic team in a fast-paced environment? Do you excel at investigating and resolving technical problems efficiently? Do you have a continuous improvement mindset? We are looking for a Salesforce Support Engineer to join our Salesforce team and help support our global Salesforce user base. The role covers all aspects of support, setup, and technical escalation. Reporting to the Salesforce Product Manager, you will be a key part of a small team supporting and maintaining the platform to get utmost value from the system. This is a fantastic opportunity to grow your career in a fast-growing international business based in the UK, Montpellier, Chicago and Singapore. In line with the Company’s current Agile Working Policy, the successful candidate would be eligible to work part of the week from our Gatwick and London or Brighton offices (if suitable) and to work remotely for the rest of the week. What you’ll be doing: Supporting and maintaining our Salesforce, DocuSign and Conga environments Investigating and resolving support tickets logged by all users of the system Troubleshooting issues related to access permissions, flows, and third-party integrations (e.g. DocuSign) Escalati...
Location:
Crawley
Salary:
Competitive salary
Job Type:
FullTime
Category:
Customer Service & Support

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