Role Title: BOMS Monitoring & Observability Engineer

Duration: 6 month contract

Location: Telford, Hybrid 2/3 days per week onsite

Rate: up to £552 p/d Umbrella inside IR35

Clearance required: Active SC is required

Role purpose / summary

As a BOMS Monitoring Engineer, you will work within the Business Outcomes & Monitoring Solutions (BOMS) team-a multi-client centre of excellence delivering operational monitoring capabilities and tooling solutions that drive business intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management.

Key Skills/ requirements

• Translate high-level monitoring non-functional requirements (NFRs) into actionable configurations across tools such as Splunk, Dynatrace, and AppDynamics.
• Deliver full-stack observability solutions, including application-aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics.
• Provide live support for monitoring technologies and assist with live service support, including key business events and incident response (some KBE's may be out of hours).
• Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies.
• Maintain and enhance dashboards, alerts, and visualisations to support proactive service management.
• Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency.

Required Skills and Experience

• Strong understanding of IT infrastructure (Windows, Unix, Linux) and cloud platforms (AWS, Azure).
• Hands-on experience with monitoring tools such as Splunk, Splunk ITSI, Dynatrace, AppDynamics, and synthetic monitoring platforms.
• Familiarity with enterprise systems such as WebLogic, Apache, Oracle, and SQL.
• Ability to analyse and resolve complex technical problems and document solutions effectively.
• Excellent communication and collaboration skills, with a proactive and detail-oriented mindset.

Desirable Certifications

• Splunk Core Certified User / ITSI Certified Administrator
• Dynatrace Associate Certification
• Cisco AppDynamics Associate Performance Analyst
• Understanding of log and synthetic monitoring principles

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!