Role: Senior 3rd Line IT Support Engineer

Location: Witney

Salary: £50,000 - £60,000

‍Profile

A growing organisation based in Witney are looking to add a 3rd Line IT Systems Support Engineer to their team.

The ideal candidate will have experience of working in a 3rd Line IT Engineer line role and have strong communication skills.

To be considered for this position you will need proven experience of workign at a senior 3rd line level.

Having experience of working on a variety of projects will be a massive plus for this position.

Key Responsibilities

To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate Experience with Cloud environment such as Microsoft Cloud and Azure Excellent interpersonal skills and verbal communication needed for this support position Installing and configuring computer hardware, software, systems, networks, printers and scanners Liaise with senior IT team members to escalate any issues or reoccurring problems or concerns within the IT areas To contribute to the development & implementation of IT plans to enable it to support the growth of the business, whilst improving the efficiency and effectiveness of hardware, software, and systems Identify areas where improvements can be made in the IT service, and suggest enhancements to the joint Head of ITTechnical Skills

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