Senior Application Operations Engineer

New Yesterday

Overview At FCDO Services we protect the UK’s interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and more. Our work is varied and vital, and we prioritise our people, with skills, aspirations and growth mattering as much as the global mission we’re on. Our Digital and Data technology team are at the forefront of digital innovation. They provide best-in-class solutions for our clients, helping to shape and support a data-driven future for the UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an embassy’s servers to a Cloud platform, they are on hand to support. Now, you’ve got the opportunity to join them. Responsibilities
Provide innovation to government partners. Deliver best-in-class solutions. Work at the cutting-edge of technology. Configure systems that safeguard vital services.
Role and key duties You’re a Senior Application Operations Engineer with the skills to keep essential systems performing at their best. One day you might be configuring databases or troubleshooting complex incidents; the next you could be shaping change requests, mentoring colleagues, or stepping in to lead the team. You’ll take ownership, solve problems, and ensure services stay secure, reliable and resilient. You won’t do it alone. You’ll work side by side with project managers, developers and incident teams, translating technical detail into solutions that make sense. You’ll help refine processes, improve how we deliver services, and keep developing your own expertise along the way. Your work helps safeguard vital government operations. Team, culture and progression Lead with knowledge and grow with purpose. You’re an experienced IT professional with the skills and certifications to back it up. You’ve built a solid foundation—whether through formal qualifications or hands-on experience in complex, secure environments. You know enterprise-level technologies and can work under pressure to deliver reliable results. You value teamwork, communication and doing things the right way. You share knowledge, support colleagues, and step up as a leader when needed.
Proven experience providing 3rd line support across Microsoft services – from Exchange and Teams to Intune, SharePoint, and the wider Power Platform. Confident with PowerShell scripting and security tools like Defender and Purview. Analytical, adaptable and focused on quality; capable of remaining steady in fast-paced environments.
Benefits and career development
Competitive salary and generous holiday entitlement. Civil Service Pension. Access to training and other development opportunities. On-site gym, nursery, café and restaurant at our offices. Interest-free loans on season tickets and bikes.
It’s a great set of benefits designed to support all you do and all you need. Security and vetting Every colleague must be security cleared before joining. If you’re successful, you’ll undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ and to learn more about our benefits and organisation, visit fcdoservicescareers.co.uk. Closing date Closing date: 09/11/2025 Equality, inclusion and workforce culture It takes a diverse team to protect a diverse world. We support every individual so you know you’re welcome and valued. We are a Disability Confident employer and a Carer Confident workplace. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match. #J-18808-Ljbffr
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Location:
Ovingdean, England, United Kingdom
Job Type:
FullTime

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