Senior Application Support Engineer

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We're looking for an experienced Senior Application Support Engineer to join a growing IT team and play a key role in supporting critical business applications across a modern and complex technology stack. In this role, you'll be responsible for: Investigating and resolving technical incidents, ensuring minimal downtime and effective root cause analysis Proactively maintaining and optimising applications, performing upgrades and configuration changes Monitoring system performance, defining service-level objectives, and addressing bottlenecks before they impact users Collaborating closely with engineering and business teams to drive operational excellence Enhancing processes, documentation, and tooling to support continuous improvement What we're looking for: Proven experience in an application support or support engineering role, within financial services ideally, or another regulated environment Strong knowledge of SRE principles, incident management, monitoring, and performance tuning Hands-on technical skills across a broad range of technologies, including: Microsoft: C#, VB, .NET Core, Azure, SQL Server, IIS, Windows Server Web: React, RESTful APIs, Docker, Azure Kubernetes Service (AKS) Tools: CI/CD pipelines (Azure DevOps), Dynatrace, Git, Okta, Apigee Excellent c...
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Location:
London
Salary:
not provided
Job Type:
FullTime
Category:
Customer Service & Support

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