Join to apply for the Senior Automation Engineer role at Omaze UK

Location: Holborn, London | Office Policy: 3 days in person, 2 days at home each week | Contract type: Permanent, full time

Overview

As a Senior Automation Engineer at Omaze, you will play a pivotal role in scaling our operations and enhancing user experience through automation and AI-enabled solutions. You will lead initiatives to explore, prototype, and implement automation systems that improve business performance and operational efficiency, and you will enable technical and non-technical teams to embrace modern tooling.

What You’ll Be Doing

Drive AI & Automation Strategy

• Champion the strategic adoption of automation and AI technologies throughout Omaze.
• Stay ahead of emerging trends and identify high-impact use cases across the business.
• Lead feasibility assessments and experimentation, validating the potential of new technologies before broader deployment.

Prototype & Implement Solutions

• Partner with Product, Delivery, Customer Experience, and other teams to design and deliver practical automation workflows.
• Build end-to-end prototypes using a mix of SaaS platforms, internal tools, APIs, and AI services (e.g., OpenAI, Zapier, n8n).
• Own technical delivery from ideation to execution: ensuring scalability, maintainability, and measurable value.
• Apply low-code/no-code and AI-assisted development techniques to move quickly and iterate effectively.

Enable Team Capabilities

• Create and facilitate hands-on training, bootcamps, and enablement sessions for internal teams.
• Equip non-technical users with the skills and confidence to engage with automation tools and platforms.
• Develop internal documentation, guides, and reusable templates to support ongoing team adoption.

Promote a Culture of Innovation

• Foster a mindset of experimentation and creative problem-solving across teams.
• Advocate for continuous improvement by highlighting successful use cases and contributing to the automation roadmap.

About You

You are a systems-minded engineer who thrives in dynamic environments, has a passion for automation, and understands how to bridge business needs with technical solutions. You’re excited about emerging tech and energized by empowering others.

Required — Skills & Experience

• 5+ years in system engineering, software engineering, or technical operations - ideally in fast-growing tech or consumer-facing companies.
• Strong Python experience, including building and deploying enterprise-grade solutions; scripting, backend development, and API integration at scale.
• Hands-on experience with TensorFlow, PyTorch, Hugging Face, or similar ML frameworks.
• Experience with infrastructure as code (e.g., Terraform), version control systems (e.g., GitHub), and CI/CD practices.
• Expertise with automation tools like Zapier, n8n, or Make.com.
• Experience building AI-enhanced workflows using platforms like OpenAI, Cursor, or Supabase.
• Experience building and deploying custom GPTs or similar large language model-based agents, including prompt engineering, system instruction design, RAG models and workflow integration.
• Familiarity with low-code/no-code platforms for rapid prototyping.
• Proven ability to translate complex technical concepts for non-technical audiences and facilitate learning.

Nice To Have

• Hands-on experience with AWS or GCP infrastructure.
• Experience in customer support or business operations automation at scale.

Not sure you meet the requirements? Apply anyway—we’d love to talk to amazing people.

We actively seek diversity of thought and experience to drive innovation. We welcome all backgrounds, identities, and perspectives and strive to ensure every Omaze employee can bring their authentic self to work at all times.

What’s In It For You

• Generous stock options scheme
• 30 days annual leave plus bank holidays
• Annual office closure between Christmas Day and New Year’s Day
• Private medical and dental insurance
• 9% employer pension contributions, when you contribute at least 2%
• £1,200 learning and development budget per year
• Personal equipment budget to work from home
• Enhanced family leave policies
• Life assurance of 4x your salary

Hiring Process

• Screening call with a Talent Lead
• First stage interview with the Hiring Manager
• On-site second stage interview with key stakeholders
• Final stage interview with an Executive

Average hiring process duration is 2–3 weeks after the initial screening. We hire on a rolling basis and close the role when we have enough applications or have found an exceptional candidate. For questions, email talent@omaze.com.