Senior Client Devices Engineer

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Job overview

***Please note a full, clean driving licence is essential for this role, and applicants cannot be considered if they do not have one.***

The post-holder will provide comprehensive technical expertise and support to maintain and expand all Trust’s IT client device services. They will be expected to assist with all aspects of the day-to-day administration and management of the IT environment as necessary, with particular emphasis on the Trust’s client and application environments. The successful applicant will have a good breadth and depth of IT knowledge gained through experience as they will be required to be able to work without supervision and will need to understand the complexity of the overall IT infrastructure within their location(s). Out of hours support is provided by the department and active participation in this is a requirement of the post.

Main duties of the job

  • To assist with the build, configuration, documentation and integration of new IT service components as part of the Trust’s on-going technology expansion
  • To undertake tasks associated with build, deployment and on-going maintenance of client devices.
  • To provide a point of technical escalation and technical support to the IT Service Desk.
  • To proactively assist departments in the development of their IT use in line with clinical requirements and ensuring that good customer facing skills are employed at all times
  • To provide high quality technical support as required, to all users connected to the customer’s IT environment using diagnostic tools and fault-finding techniques to identify root causes.
  • To diagnose and fix faults where feasible or to recommend appropriate solutions acknowledging and describing the implications for the end customer and for the internal IT teams.
  • To assist with documenting all operational processes and procedures for designated services
  • Working for our organisation

    At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.

    We treat our patients & staff with the same compassion & empathy we expect for ourselves. We’re here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. 

    As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.

    We look forward to receiving your application & the start of your journey with UHSx.

    Detailed job description and main responsibilities

    Please see Job Description attached for detailed overview of the main responsibilities of the advertised role

    Candidate Information Pack:

    Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

    Person specification

    Qualifications and Experience

    Essential criteria

  • • Good standard of general education (5 GCSE’s or equivalent)
  • • Microsoft Certified Professional or 18 months relevant experience operating at this level
  • • Current and recent Windows Operating Systems and principles of networking
  • • Installation and care of computer peripherals including and not limited to printers, scanners, dictation devices etc.
  • Desirable criteria

  • • Information Technology Infrastructure Library Foundation • Degree or A level education or equivalent experience
  • • A good understanding of the principles of project management
  • Equality, Diversity & Inclusion

    Essential criteria

  • Evidence of having championed diversity in previous roles (as appropriate to role)
  • Evidence of having undertaken own development to improve understanding of equalities issues.
  • Important information for applicants:

    A Note on AI Use in Applications
    We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements that are essential to a fair and accurate evaluation.
    Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.

    Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.

    Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.

    Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager. 

    DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975.

    Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria. 

    UHSussex reserves the right to close the role early if we receive a high volume of applications

    Location:
    Brighton
    Job Type:
    FullTime

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