Description

We are seeking an AWS Cloud Engineer/Developer with a strong focus on Amazon Connect to join our team. You will play a pivotal role in designing, developing, and maintaining robust contact center solutions. Your expertise in AWS services and infrastructure will be instrumental in delivering high-performance, scalable, and secure contact center environments.

Responsibilities:

• Technical Leadership: Provide technical guidance and mentorship to the engineering team in designing and implementing contact center solutions.

• AWS Expertise: Demonstrate deep knowledge of AWS services (Lambda, DynamoDB, S3, SNS, SNS, Lex, Bedrock, API Gateway, Pinpoint, etc.) to architect and optimize cloud infrastructure for contact center workloads.

• Amazon Connect Mastery: Possess in-depth understanding of Amazon Connect features, including contact flows, routing, analytics, and integrations.

• Infrastructure as Code: Utilize AWS CDK or other infrastructure as code tools to automate and manage cloud resources efficiently.

• Performance Optimization: Identify and implement strategies to optimize contact center performance, scalability, and cost-effectiveness.

• Troubleshooting: Diagnose and resolve complex technical issues related to contact center infrastructure and applications.

• Automation: Develop and implement automation scripts to streamline operational tasks and improve efficiency.

• Security: Ensure adherence to security best practices and compliance standards.

Qualifications:

• Proven AWS Developer Cloud Engineer with a strong focus on contact center solutions.

• In-depth knowledge of AWS services and architecture.

• Hands-on with Amazon Connect and its integration with other AWS services.

• Proficiency in scripting languages (Python, Bash, etc.) for automation.

• Strong problem-solving and troubleshooting skills.

• Ability to lead and mentor junior engineers.

Preferred Qualifications:

• AWS certifications (Solutions Architect, DevOps Engineer, etc.).

• Background with performance and load testing of Managed services

• Knowledge of contact center industry standards and best practices.

Skills

• Cloud Development
• Aws Development
• Stakeholder management
• Python
• Amazon connect
• lambda
• CI/CD Pipelines Workflows
• Kubernetes

Job Title: Senior Cloud Developer/Engineer - AWS

Location: London, UK

Rate/Salary: 400.00 - 450.00 GBP Daily

Job Type: Contract

Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.

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