Senior Customer Engineer

New Yesterday

Overview

Joining Collibra’s Customer Engineering team. We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. The SAP customer engineer is responsible for assisting SAP in their sales campaigns that include Collibra solutions, as well as the Collibra go-to-market team, which are selling SAP-compatible solutions to existing customers. A presales engineer specializing in SAP Solution Extensions (SOLEX) operates at a crucial intersection of technology, business strategy, and sales. SAP Solution Extensions are designed to seamlessly integrate with and enhance the core SAP landscape. The presales engineer's mission is to act as the primary technical advisor during the sales cycle, demonstrating how this combined SAP and partner solution solves a prospective client's most pressing business challenges.

Responsibilities

  • Mapping solutions to value across large and dynamic EU customers, bridging both business and technical requirements.
  • Participating in discovery and driving the qualification of new opportunities and expanding customers.
  • Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customer’s needs.
  • Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e. be the primary point of contact for technical and product related queries.
  • Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values.
  • Preparing and providing input for functional and technical sections of RFPs/RFQs.
  • Supporting sales and marketing activities, webcasts, field enablement, and asset creation.
  • Provide advice and feedback to product management and engineering to enhance our offerings.

Qualifications

  • 5+ years in a Sales or Customer Engineering or Sales Consulting role.
  • Broad SAP Portfolio Knowledge: strong functional and technical understanding of core SAP products the solution integrates with, most commonly SAP S/4HANA. Knowledge of relevant modules (e.g., FI/CO, MM, SD) and SAP Business Technology Platform (BTP).
  • Expertise in Integration: ability to explain the technical integration between 3rd party products and SAP, including data flows, process synchronization, and certified integration benefits.
  • Experience in Sales or Customer engineering in Enterprise land and expand motions.
  • Broad knowledge of data governance, data catalog, data quality, and data privacy platforms; experience includes value-based selling, cost-benefit analysis and ROI analysis, process and project management.
  • Experience as a Data Management practitioner in cataloging, integration, data quality, data and/or enterprise architecture; governance boards experience is a plus.
  • Experience in regulatory compliance and/or financial/IT audit is a plus.
  • Experience with leading PaaS providers, Data Lakes, Databases, and Integration platforms; data space experience is required.
  • A bachelor’s degree or equivalent work experience.

You are

  • An effective communicator
  • A sales- and customer-focused self-starter with enthusiasm, flexibility, and motivation.
  • A trusted advisor for C-level executives and senior executives
  • A proven collaborator with all levels and departments in partner-heavy environments
  • Confident in sharing knowledge with a highly skilled audience
  • Able to demonstrate an understanding of business needs and revenue potential for accounts in the region
  • Committed to continuous learning with the ability to grasp technical concepts and relate them to business benefits
  • Willing to travel up to 30% within the region

Measures of success

  • Within the first month, become familiar with Collibra and process knowledge.
  • Within the second month, host discovery calls, conduct basic demonstrations, and present the solution and its value.
  • Within the third month, become a voice for Collibra by demonstrating proficiency and educating customers on features, roadmap, and processes.
  • Operational excellence in completing administrative tasks in support of sales tasks.

Benefits

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits. We create inclusion and belonging through onboarding, meetings, connections, and communications. Learn more about diversity, equity, and inclusion at Collibra. Collibra is an equal opportunity employer. We hire to reflect the communities in which we operate and celebrate everyone. If you need accommodations, let us know by completing our Accommodations for Applicants form.

Additional information

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Software Development
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Location:
City Of London
Job Type:
FullTime
Category:
IT & Technology

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