Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

JOB TITLE:

Senior Automation Engineer II

DEPARTMENT:

DevOps Engineer

ROLE PURPOSE:

This role is to design, build, and scale enterprise cloud platforms with a strong focus on automation, reliability, and developer experience. As part of the Cloud Infrastructure & DevOps team, you will build multi-cloud infrastructure that powers hundreds of production services, including critical Salesforce DevOps pipelines. You’ll partner closely with development, security, and operations teams to deliver scalable, secure, and self-service platforms that accelerate business outcomes and customer value.

WHAT SUCCESS LOOKS LIKE:

• Reduce infrastructure provisioning time through automation and self-service solutions.
• Enable development and Salesforce teams to increase release frequency while improving deployment quality.
• Drive strategic platform initiatives, including Kubernetes expansion, cost optimization, and cloud-native architecture.
  

ROLE RESPONSIBILITIES:

• Architect, build, and operate cloud platforms across Azure using Kubernetes as the core orchestration layer.
• Implement and maintain Helm charts, Service Mesh (Istio/Linkerd), and GitOps workflows.
• Lead CI/CD automation using Azure DevOps (ADO) and YAML pipelines, including Salesforce-specific pipelines.
• Build and maintain Infrastructure as Code (IaC) using Terraform and Ansible.
• Design highly reliable, scalable, and secure infrastructure supporting performance-critical workloads.
• Build proactive monitoring, observability, and alerting with Prometheus, Grafana, Azure Monitor, DataDog, and Dynatrace.
• Troubleshoot complex system issues spanning applications, networks, and infrastructure.
• Define platform SLAs, SLOs, and governance standards for self-service use.
• Collaborate closely with Salesforce DevOps teams to ensure seamless, reliable deployments.
• Participate in on-call rotations to support production and pre-production environments.
• Drive infrastructure compliance, DevSecOps, and policy-as-code practices.

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Minimum 5 years of experience in Platform Engineering, Site Reliability Engineering (SRE), or DevOps roles supporting cloud-native enterprise environments
• Proficient in Microsoft Azure and AWS platforms with hands-on experience in Kubernetes (AKS/EKS), Helm charts, and service mesh technologies such as Istio or Linkerd
• Strong knowledge of CI/CD automation using Azure DevOps, including Repos, Pipelines, and Artifacts
• Expertise in Infrastructure as Code with Terraform and Ansible, along with scripting in PowerShell, Python, or Bash
• Experience implementing GitOps workflows and managing platform SLAs, SLOs, and governance standards
• Familiarity with observability and monitoring tools including Prometheus, Grafana, Azure Monitor, DataDog, or Dynatrace
• Preferred experience supporting Salesforce DevOps pipelines and working with Java, .NET, or Node.js application environments
• Exposure to AI/ML platforms, real-time data pipelines, and basic networking (TCP/IP, DNS, firewalls, load balancing)
• Relevant certifications such as Certified Kubernetes Administrator (CKA), Microsoft AZ-400, or HashiCorp Terraform Associate are advantageous
• Strong interpersonal skills including clear communication, collaboration across teams, adaptability in fast-paced environments, and a proactive mindset with a focus on reliability, performance, and developer enablement

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.