We're recruiting an experienced and motivated Senior Housing Benefit Appeals Officer to join a proactive Benefits Service within a busy local authority. This is an excellent opportunity for a specialist with strong technical knowledge of Housing Benefit, Council Tax Benefit and financial assessments to make an immediate impact on service performance, quality assurance, and complex casework.

You'll play a key role in managing complex Housing Benefit and Council Tax Benefit appeal cases, preparing tribunal submissions, providing expert advice, and supporting quality assurance across the service. This role focuses solely on appeals work, with an emphasis on technical accuracy, legislative interpretation and effective representation at hearings.

The role is primarily home-based, however you will be required to attend occasional office meetings and must be able to travel to tribunal hearings several times per month.

The Role ·Support and deputise for the Team Leader, contributing to the management of a team delivering complex Housing Benefit and Council Tax Benefit assessments. ·Review and assess complex appeal cases, including carrying out home visits where appropriate. ·Lead on Housing Benefit and Council Tax Benefit appeals, reviewing cases, preparing detailed submissions, and representing the authority at Tribunal hearings. ·Respond to queries and escalations relating specifically to appeals wo...