Overview

We're looking for an experienced Senior Mac Support Engineer to join a busy End User Compute team supporting large enterprise and government users. You'll be the go-to Apple expert, providing 3rd line support, shaping solutions, and mentoring junior engineers.

Role highlights

• Provide advanced support for macOS in enterprise/public sector environments.
• Lead on UEM tools - Workspace ONE (primary) and JAMF (Legacy).
• Support projects such as device refreshes, migrations, and endpoint upgrades.
• Mentor engineers and drive service improvements.
• Ensure secure and compliant solutions in line with Zero Trust principles.

Skills & experience

• Strong background in enterprise Mac support.
• Workspace ONE & JAMF expertise (Jamf 300/400 desirable).
• Knowledge of Apple Business Manager, ADE, VPP.
• Bash Scripting/automation skills.
• Endpoint security and vulnerability management.
• Experience leading or mentoring within technical teams.
• Active SC clearance is essential.