Job Description

Role: Manual tester

Domain: hospitality, travel domain or retail

Permanent position

Milton Keynes, England, United Kingdom (Hybrid)

Job Title: Senior Manual QA Engineer

Experience Level: 6+ Years

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Key Responsibilities

• Own end-to-end quality of one or more product modules and ensure timely delivery of quality releases.

• Collaborate with Product and Engineering teams from the early stages of requirement gathering to help define clear, testable requirements.

• Create comprehensive, well-structured test plans, test cases, and test scenarios based on requirements and user flows.

• Perform thorough manual testing including functional, regression, UI/UX, exploratory, smoke, and sanity testing.

• Proactively identify gaps in quality and drive discussions to close them early in the product cycle.

• Advocate for quality best practices including shift-left testing and early defect prevention.

• Define and track quality metrics (e.g., defect density, test coverage, defect leakage, etc.) and present insights to stakeholders.

• Conduct root cause analysis on defects and ensure proper feedback loops to the development team.

• Continuously improve testing processes to drive efficiency and effectiveness.

• Mentor junior QA engineers and promote a quality-first mindset across teams.

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Skills and Qualifications

• 6+ years of experience in manual testing of web and mobile applications in a product development environment.

• Strong understanding of SDLC, Agile/Scrum methodologies, and QA methodologies.

• Proven ability to analyze complex requirements and drive clarity and testability.

• Experience in designing test cases, maintaining traceability to requirements, and managing test execution.

• Strong verbal and written communication skills to work effectively with developers, product managers, and leadership.

• Experience with defect management and tools like Jira, TestRail, Zephyr, or similar.

• Exposure to basic SQL, API testing (using tools like Postman), and understanding of client-server architecture is a plus.

• Experience in reporting and communicating quality metrics to stakeholders.

Self-motivated, detail-oriented, and a passion for delivering high-quality user experiences