Senior Service Engineer

9 Days Old

I am excited to partner with a leading Communications company based at Heathrow who have an immediate requirement for a Senior Service Engineer to their team at their site in Heathrow. The successful Senior Service Engineer will work as part of a team covering all engineering activities and specifically service delivery. Although the role is predominantly based at Heathrow, the successful Senior Service Engineer will be expected to travel regularly to customer sites throughout the UK. Due to the nature of the role, candidates must be willing to undertake security clearance. Senior Service Engineer Responsibilities: Work as part of the engineering team, specifically on service delivery. Carry out systems and infrastructure remedial maintenance - responding to customer reported incidents which are escalated from the service team, within an SLA framework, ensuring all incidents are resolved or services restored within SLA. Conduct preventative maintenance completing system and infrastructure service visits to a planned schedule including conformance to specifications. Ensure all service tickets raised on the company ticketing system are attended and completed in a timely manner against our SLAs. Be prepared to travel to customer sites regularly throughout the UK and work away from home at times. Senior Se...
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Location:
Hounslow
Salary:
not provided
Category:
Engineering

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