Senior Service Engineer

Location: Stockport, UK (with and international travel)

Job Type: Full-time, Permanent

A specialist engineering company based in Stockport is seeking a Senior Service Engineer to join its growing team. The business focuses on the design and build of advanced inspection and simulation machines for industrial applications.

This is a key role, offering responsibility for technical support, system performance, and mentoring within a fast-paced and high-standards environment.

Responsibilities

Technical Support and Troubleshooting

Provide advanced technical support, diagnosing and resolving complex hardware and software issues across mechanical, electrical, and control systems.

Project Leadership

Lead service interventions, installations, and commissioning activities on-site, both in the UK and internationally.

Mentoring and Training

Provide guidance and training to junior engineers on best practices, technical procedures, and fault-finding techniques.

System Monitoring

Conduct regular performance audits and inspections to ensure system reliability and operational efficiency.

Documentation

Maintain accurate service records, technical documentation, and system configuration details in line with company procedures.

Customer Engagement

Build and maintain positive working relationships with customers. Communicate technical information clearly and professionally to a range of stakeholders.

Compliance and Safety

Ensure all work is carried out in accordance with company policies, safety regulations, and relevant industry legislation.

Internal Collaboration

Work closely with design, development, and production teams to support system improvements and resolve recurring technical issues.

Candidate Requirements

Education & Experience

Degree (or equivalent experience) in Mechanical Engineering, Electrical Engineering, Computer Science, or a related discipline

Minimum of 5 years’ experience in a service engineering role, ideally involving complex systems or industrial machinery

Proven ability to fault-find and repair mechanical, electrical, and software-integrated systems

Experience working with Operational Technology (OT) or Distributed Control Systems (DCS) is advantageous

Skills & Attributes

Strong technical knowledge in mechanical, electrical, or electronic systems

Ability to work independently and take ownership of technical problems

Demonstrated ability to mentor or coach junior engineers

Flexible and willing to travel nationally and internationally, often at short notice

Full UK driving licence and valid passport with no travel restrictions

Must have the right to work in the UK

What is in it for you

An opportunity to join a fast growing business who are experts in their field, with good opportunities for advancement.

Potential bonus

Opportunity for international travel