Overview

Senior Solution Engineer, Enterprise- DACH (f/m/d)

Our Solution Engineers are close partners of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies.

What to expect?

This is a customer-facing role and, as such, you should expect up to 50% of your time to be spent on travel to the office and/or customer locations. Work directly with our Enterprise Account Executives to support DACH customers. Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies. Understand prospects\' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks. Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack. Communicate prospect and customer needs and product feedback to product management, marketing, and sales. Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful.

What You Need To Be Successful

• Fluency in English and German
• The desire to work in a fast-paced environment, across multiple opportunities and teams
• 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company; or 5-10 years experience as a developer working on digital experience delivery utilising marketing technology platforms focused on CMS, Commerce, Personalisation, etc.
• Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused.
• Proven experience with current web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD, etc.)
• A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence.
• A natural curiosity for how technology drives change and how that transfers into business value.

Highly Desired But Not Essential

• Experience working with a Content Management Platform or similar technology (MarTech).
• Prior experience with solution selling methodologies and/or value based selling techniques.
• Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Who are we?

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here! We strive to create an inclusive environment that empowers our employees. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

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Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Engineering and Information Technology

Industries: Software Development