2nd Line Engineer Beaconsfield - Onsite in surrounding areas, Amersham, Maidenhead, High Wycombe Up to £35k DOE An expanding managed IT services provider is seeking an experienced Senior IT Engineer who is motivated and passionate about technology. This role is ideal for someone with a natural flair for IT, a strong willingness to learn, and a dedication to delivering exceptional customer service while supporting schools across Buckinghamshire and Berkshire. Key Responsibilities: * Handle 2nd some 3rd line issues, respond to ICT emergencies, and manage escalations. * Resolve technical problems affecting school operations by delivering effective solutions. * Provide internal network support and maintain school IT infrastructure. * Lead installations or upgrades of servers, networks, and associated hardware/software. * Mentor and support 1st/2nd line technicians as required. * Deliver staff training and enforce ICT policies within schools. * Install, repair, and configure a wide range of devices (desktop computers, iPads, printers, telephones, projectors, AV equipment, etc.). Key Requirements: * 2–3 years’ experience in a Senior ICT Technician or 2nd/3rd line support role (education sector experience desirable but not essential). * Strong knowledge of Windows Server, Active Directory, and Microsoft operating systems. * Familiarity with virtualisation technologies, particularly Hyper-V. * Experien...