At Pointer, we don’t just offer jobs—we build careers. With over 50 years of excellence in electronic fire & security, our 200-strong team across the UK delivers exceptional service to top blue-chip companies while driving £24 million annual revenue. We're value-driven, people-first, and Gold Investors in People accredited- on our journey to Platinum.

We're Looking for a skilled Service Engineer responsible for inspecting, maintaining, and installing a wide range of security systems, including intruder alarms, fire alarms, CCTV, and access control systems. This is an exciting opportunity to work in a fast-paced, dynamic environment with the chance to make a real impact on system reliability and customer satisfaction.

Please note, we are also looked for Installation Engineers in Surrey, Hampshire and surrounding areas. If you wish to apply for any of these roles, please reach out directly to taylor.macbeth@pointer.co.uk.

What you'll do:

• Inspect, maintain, and install intruder alarms, fire alarms, CCTV, and access control systems to ensure optimal performance and security.
• Manage your own workload efficiently, prioritising tasks to meet service and installation deadlines.
• Diagnose faults, repair issues, and replace components as necessary to ensure systems operate reliably and efficiently.
• Provide exceptional customer service, offering expert advice and support while maintaining a professional, approachable demeanour.
• Actively participate in the standby and call-out rota, responding quickly and effectively to urgent service requests.

What we're looking for:

• At least 5 years of experience in the security or electrical industry, with a strong focus on the installation, maintenance, and servicing of access control, CCTV, and fire alarm systems.
• Proven experience in a service environment, particularly in security systems.
• Relevant qualification or equivalent experience in the electrical or security industry.
• Experience with IDS – Galaxy, IP CCTV, and other security technologies is highly preferred.
• Excellent problem-solving skills and the ability to work independently.
• Exceptional communication and interpersonal skills.
• Full, current driving license.

Why Pointer?

• Competitive salary with an annual review
• Career Progression, mentoring, and training
• Pension & employee referral scheme
• Flexible working & generous holidays
• Life assurance, private GP access, flu jab
• Employee discounts & company car (eligible roles)

Join a team where your expertise, drive, and passion for growth are valued. At Pointer, you'll not just deliver results- You'll make a real impact.

Pointer is an equal opportunity employer and values diversity. We welcome applicants from all backgrounds.