OverviewService Engineer | East Sussex | £35,000 - £40,000Our client is looking for a Service Engineer to maintain high levels of customer satisfaction by delivering first-line technical support, carrying out timely equipment repairs, and actively supporting the growth of the service function.ResponsibilitiesDelivering technical support and guidance to customers, partners, and colleagues through phone, email, and on-site visits.Coordinating with customers on logistics, including the dispatch of new equipment and the return of faulty units.Diagnosing and repairing equipment faults in line with agreed turnaround targets.Completing detailed service reports for all tasks, documenting work carried out and flagging any issues requiring follow-up.Key Skills and ExperienceGood manual dexterity and proficiency in using both hand and power tools.Competence in accurately reading and interpreting electrical, electronic, and mechanical engineering drawings.Skilled in working from circuit diagrams to assemble instrument wiring looms, from single cables through to fully tied looms.Experienced in preparing cables, applying sleeves, and carrying out soldering and/or crimping of joints.Additional InformationThe role involves travel to meet with customers and suppliers, including occasional international trips. A valid driving licence and passport are essential.Some manual handling is required, such as packing, unpacking, lifting, and moving heavy equipment.This is a great opportunity to join a supportive and innovative team where your technical skills will make a real impact. You'll enjoy variety in your work, from hands-on problem solving to building strong relationships with customers around the world. If you're looking for a role that offers professional growth, international exposure, and the chance to work with cutting-edge equipment, we'd love to hear from you. #J-18808-Ljbffr