Role Overview: To be responsible for maintaining strong relationships with our blue chip customers and the maintenance/servicing of their CCTV and Access Control systems; there may even be some installation/commissioning work occasionally. This role will involve visiting customer sites and requires the successful applicant to be customer-focused at all times. The individual must work as part of a team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Manager. Most importantly, this new team member will want to improve their skills, seek training on new and existing Enterprise solutions, and develop a career. Main Responsibilities: Managing all paperwork

Ensuring customer expectations are met

Managing workload

Quality Management

Achieving company KPIs for attendance in line with the clients' SLA

Teamwork and collaboration

Problem solving

Customer service

Understanding and meeting guidelines and standards of work expected by JCI / ISSG

Maintaining a professional appearance and manner to promote the image of the Company

Setting a good example to colleagues by observing all company...