Responsibilities

• Monitor and ensure compliance with all statutory requirements for the building, keeping certificates up to date and filed in the designated Building Logbooks.


• Take responsibility for the effective repair of defects and the safe, efficient operation of the building, plant, and equipment.


• Provide exceptional customer service to residents and colleagues.


• Utilize Building Link as a tool to efficiently manage reactive help desk requests and provide appropriate feedback on activities undertaken and their status.


• Learn and use the CAFM system to receive task sheets and work requests, completing tasks efficiently in accordance with agreed specifications and within designated service level agreements.


• Provide feedback to the TSM on various software platforms, suggesting improvements related to H&S, plant and equipment status, incomplete asset information, maintenance tasks, and energy efficiency initiatives.


• Maintain and operate building plant and systems, including but not limited to boilers, pumps, chillers, air handling units, fans, electrical distribution, pipework, ductwork, and garage plant, within established guidelines.


• Interrogate the Building Management System (BMS) for alarm conditions, incorrect operation, time scheduling, set points, etc., and respond accordingly.


• Carry required communication equipment, respond promptly to requests, and report back with the status of repairs.


• Follow designated procedures if a fire alarm is raised, ensuring the sprinkler system and emergency generator operate as required. Isolate systems as directed by the duty manager or London Fire Brigade.

Qualifications

• 5+ years of experience as an Engineer with a suitable electrical or mechanical qualification.


• Experience in a 5 ultra-luxury environment is desirable.


• Attention to detail.


• Ability to maintain and repair a wide range of mechanical, electrical, and/or plumbing systems.

Benefits and Remuneration

• Annual salary of £47,500


• Share of the Resident Gratuity Fund.


• Life Insurance.


• 28 days of holiday per year (inclusive of Bank Holidays), rising to 33 days linked to service.


• Continuous in-house training program.


• Recognition initiatives and rewards for team members striving to offer residents the best possible experience.


• Season ticket loans, learning and development opportunities, enhanced pension contributions, social events, complimentary uniform, personal dry-cleaning, and more.