Overview

At Trustpilot, we’re on an incredible journey. We’re a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world’s largest independent consumer review platform. Today we are an Engineering team of close to 100, with offices in Copenhagen, London, and Edinburgh. You can choose to work from the office, flex, or remotely (Denmark or UK). No matter what you choose we’ll help you set up your workstation and ensure you have the opportunity to connect with your team.

Trustpilot is a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us.

We work and deliver as a team in an environment that values great people who support each other while encouraging you to bring your best ideas and contributions every day. Everyone’s opinion matters, and you can help shape the next big idea for Trustpilot. Are you ready to contribute to our mission?

What you’ll be doing

• Lead the delivery of major initiatives, balancing timely delivery with sustainable engineering practices
• Bring together the work of various teams and individuals into a cohesive, achievable plan aligned with company goals, key milestone deadlines, and user experience standards
• Use your skill set to improve Trustpilot’s capabilities in your domain
• Develop, implement, and share innovative strategies to ensure the quality, production readiness, scalability and ongoing health of our apps and systems
• Manage and mitigate high-risk elements of projects, effectively communicating issues, risks, and dependencies with stakeholders
• Collaborate with engineering leadership and the staff engineering cohort to recruit, develop, and support highly qualified professionals
• Regularly impart knowledge and pursue opportunities to instruct others in technologies, standards, and best practices
• Cultivate a collaborative environment, actively listening to and integrating diverse perspectives to reach shared goals

Your experience has given you

• Several years of experience in Frontend Software Engineering at a Senior, Principal or Staff Engineer level
• In-depth knowledge of modern frontend technologies (e.g. React, Vue.js)
• Extensive experience with JavaScript-based Full-Stack Development (e.g. Node.js)
• Experience with cloud services (e.g. AWS)
• Detail-oriented professional with the ability to develop and execute strategic plans
• Comprehensive knowledge of Agile methodologies
• Experience delivering scalable systems that solve complex technical challenges at scale
• Extensive stakeholder management experience with a focus on working across multiple functions/domains and the ability to create alignment across diverse teams
• Experience mentoring and helping other engineers grow their technical skills
• Commitment to contribute to the future of Trustpilot, and the ability to make crucial technical decisions in a pragmatic way
• A customer-centric and solution-oriented mindset with a bias towards action
• The ability to communicate complex problems easily to a diverse group of stakeholders
• Exposure to or experience with app development (iOS, Android and cross-platform frameworks)

Who you are

• You are a lifelong learner across all areas, constantly seeking to expand your own knowledge and help others grow
• You constantly look to raise the bar for yourself and those around you in everything you do
• You are a leader who sets the standard, not just through code, but through day-to-day work, culture and values you promote
• You believe that diversity in teams enhances the quality of work and leads to better outcomes
• You promote a culture of continuous feedback and learning
• You lead through influence, setting patterns others want to follow

Some relevant technologies and services we use

• Infrastructure: AWS (ECS, Lambda, SNS, SQS, ...), Docker, CloudFormation
• Languages: TypeScript, Node.js, Python
• Frontend: React, Next.js, CSS Modules, SASS, Styled Components
• Database: DynamoDB, PostgreSQL, MongoDB, BigQuery
• Systems: Salesforce, Zuora, Contentful

What’s in it for you

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two paid volunteering days a year
• Rich learning and development opportunities through the Trustpilot Academy
• Pension and life insurance
• Health benefits including online GP, 24/7 support, and an Employee Assistance Plan
• Access to Headspace for mental health support
• Paid parental leave
• Season ticket loan and cycle-to-work scheme
• Central office location with amenities and snacks
• Regular opportunities to connect with colleagues through events and team activities
• Employee discounts and access to deals
• Independent financial advice and mortgage broker guidance
• Talent acceleration programs to support growth

Our Commitment to Diversity & Inclusion

Trustpilot aims to create a strong sense of belonging for every employee, where you can be yourself, be treated fairly, and contribute to the best work of your life. We are committed to building a diverse, equitable, and inclusive workplace for all.

Join us in breaking barriers and reshaping the tech industry. We are open to all and welcome candidates who can contribute to our culture and mission. We welcome all applicants regardless of race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.

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