OverviewWe are looking for a Technical Data Engineer to join the Airbus Technical Data team. This transnational organization is responsible to produce and deliver all maintenance manuals and documentation for our customers, and to support them with any issue during maintenance operations. The Structures team is responsible for the maintenance instructions (also called Instructions for Continued Airworthiness, ICA) for ATA 57 - Structures cross-programs. Our role is to capture any design change and ensure that the manuals reflect the exact configuration of each delivered aircraft. We support our customers for the whole lifecycle of the aircraft, with daily contact to help them with their maintenance operations. This is a great opportunity to join the Structures team in Filton who provide technical data maintenance manuals including the Aircraft Maintenance Manual (AMM) to our customers.
Responsibilities
Support safety for all aircraft programs and ensure customer satisfaction for the growing in‑service fleet.
Fully address customer maintenance needs and provide high-quality documentation to support safety and maintainability of Airbus aircraft in operations.
Meet ICA requirements by delivering 100% of the expected data at Target of Time (ToT) and for each MSN delivered by Airbus, in alignment with EASA regulations.
Provide accessible information for aircraft operators and ensure completeness and accuracy of all delivered information.
Support on a daily basis any potential in-service issue and be proactive in case of Aircraft On Ground (AOG) or questions raised by airlines.
Respond on time to customer queries by ensuring availability within a dedicated team.
Contribute to airline profitability by proposing efficiency enhancements.
Contribute to future digital initiative developments and enable Services development.
How You Will Contribute To The Team
Manage all authoring activities related to the AMM for Structures.
Manage source data: planning, technical verification and incorporation.
Provide answers in the Tech Request tool to customer queries and relevant data to meet customer maintenance and operational needs, while ensuring all information aligns with Airbus policies, processes and procedures.
Monitor and steer subcontracted maintenance authoring activities.
Lead and chair regular review meetings with Design Office and local subcontractors, managing workload and priorities to deliver tasks on time, cost, and quality.
Deliver documentation content (creations and updates) in accordance with specifications, contractual commitments, approved schedules, quality standards and budget objectives.
Ensure fulfillment of Safety rules, Quality processes and Technical Data guidelines.
Ensure efficient customer support by answering daily queries and implementing documentation changes when necessary.
Propose continuous improvements for Technical Data processes, documentation production activities and IT tools.
Represent the department at transnational decision-making meetings and provide feedback on customer needs.
Achieve Quality Authorization to verify/validate technical data products in accordance with M20528 (C1 Incoming Inspection). Contribute to continuous improvements for Technical Data processes & tools and for transnational standardization of ways of working. With experience and management nomination, may extend responsibilities to transverse missions within SID such as Technical Data Customer Interface (TDCI) coordinating major Technical Data topics for airlines/Lessors.
Qualifications
Previous experience of the AMM.
Aerospace engineering/aircraft maintenance experience.
Knowledge of aircraft maintenance, systems and production processes and procedures.
Awareness of international authoring standards and tools.
Aircraft configuration management.
Dynamic, proactive and positive mindset.
Risk and opportunity management skills.
Ability to follow-up activities.
Good team player and good organizational skills.
Strong communication skills and assertiveness.
Curious and open-minded to change and continuous improvement.
Compliance, Diversity and Benefits
This job requires awareness of potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Airbus is committed to workforce diversity and creating an inclusive working environment. We welcome applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is committed to equal opportunities for all. We will never ask for monetary exchange in recruitment, and any impersonation should be reported to emsom@airbus.com. Airbus supports flexible working arrangements where possible.
Financial Reward: Competitive salary, annual profit sharing, contributory pension, share options, car leasing, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and more. Work/Life Balance: 35-hour week with potential shift variations and premiums. Personal Development: Personalised development plan, Airbus Leadership University and access to 10,000+ e-learning courses, internal mobility including international opportunities. Health & Wellbeing: Bupa health insurance, wellbeing benefits, and related programs. Family and Caregiving: Life assurance and enhanced leave options.
Our world is changing. And so are we. From our commitment to zero-carbon flight to sustainability, we continue to drive change.
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