OverviewTechnical Parts Engineer – Paterson Simons & CO (Africa) LtdBased in either Brighton or Grangemouth | Full-time / PermanentAn opportunity for a highly organised and enthusiastic Technical Parts Engineer with experience in manufacturing, engineering or a similar environment to provide an efficient service to internal departments handling all enquiries for technical spare parts for a major supplier of cranes, lifting and handling equipment.Working for the market leader in heavy plant lifting equipment sales, rental and aftercare, the Technical Parts Engineer will join an organisation with over 60 years of experience supplying heavy lifting equipment to the port and mining industries of West & Central Africa.The ideal candidate will be technically minded with experience of managing customers, suppliers and manufacturers, preferably within the heavy lifting industry. The role requires logical thinking and the ability to dive into technical publications. Strong communication skills are needed to work alongside our engineering and commercial parts teams, with the ability to prioritise a workload in a busy, pressured environment. Responsibilities

Deal with spare parts enquiries received directly from the Parts Team, deciphering machine malfunction to assess parts required, or via Engineers working with clients Assist the parts team with discrepancies where technical input is required Build relationships with suppliers, manufacturers and company Engineers Source parts from alternative reputable suppliers when required, ensuring they match specifications and quality Suggest alternative, technically proven parts for items that are obsolete Advise subsidiaries and Parts Team on substitution or modification of parts when identical replacements are not available Prepare specialised parts quotations (e.g., Accident Reports) for customers using all resources including online resources, parts books, drawings and supplier pricing information Answer questions from relevant teams on technical parts inquiries to keep customers updated Help build recommended parts lists based on Sales feedback Record all data of successful parts sourcing and share with the Parts Team through internal training

What We’re Looking For

Degree or Apprenticeship in mechanical or electrical engineering Experience working on heavy equipment preferred Ability to read schematics and drawings Highly organised with the ability to prioritise own workload in a busy, pressured environment Good level of education (Mathematics and English GCSE or equivalent) Excellent interpersonal skills Computer literate with strong knowledge of MS Office, in particular Excel Able to demonstrate strong administrative and organisational skills Strong attention to detail with good numeracy French language skills would be beneficial but not essential

Benefits

Benefits include increasing holiday with service, medical cash plan, life assurance and EAP Supportive and collaborative office environment Opportunities for personal development and training Be part of a company that values proactive thinking and continuous improvement

Ready to apply? Please apply at this link only: https://patersonsimons.bamboohr.com/careers/33 If you're ready to bring your administrative expertise and customer-focused mindset to a growing team, we’d love to hear from you. Apply now and help us deliver excellence every step of the way. Seniority level: Entry level Employment type: Full-time #J-18808-Ljbffr