Technical Sales Support Engineer

New Yesterday

Job Description

Technical Sales Support Engineer (Mechanical Bias)

Location: Milton Keynes (office-based)
Contract: Permanent, Full-time (37.5 hours per week)
Hours: Mon-Thu 08:30-16:45, Fri 08:30-15:30


About the Company Our client is a global leader in automation and fluid control solutions, supplying innovative technologies across multiple industries including automotive, food & beverage, packaging, and life sciences. Their UK headquarters in Milton Keynes houses design, manufacturing, training, and customer support facilities.
The Role

We are seeking a Technical Sales Support Engineer (Mechanical Bias) to provide expert support to customers and the external sales team on technical matters. This varied and rewarding role will involve working with a broad range of products, with a particular focus on pneumatic automation and thermo temperature control systems.

You'll play a key role in supporting sales growth through training, technical problem-solving, and proactive promotion of both new and existing products.

Key responsibilities include:

  • Providing technical support to customers and colleagues via phone and email

  • Processing requests for special product variations

  • Analysing and reporting on customer product returns

  • Supporting new product development proposals

  • Conducting market and competitor analysis

  • Assisting the sales team with customer visits and application development

  • Managing product lifecycle, including training, introductions, and product replacements


The Person

We're looking for a methodical and solutions-focused engineer who enjoys tackling challenges and communicating technical information with clarity.

Essential skills and experience:

  • Degree, HNC or HND in Mechanical Engineering (or related discipline)

  • Experience in an engineering environment, with hands-on diagnostic/testing skills

  • Strong communication skills (telephone, email, presentations, webinars)

  • Organised, logical, and able to manage multiple projects effectively

  • Confident in presenting and explaining technical subjects

Desirable experience:

  • Automation systems or system design knowledge

  • Previous experience in technical sales support or applications engineering


What's on Offer

  • Competitive salary (£35K-£40K + benefits package, including:

    • Private medical cover

    • Life assurance

    • Retail discounts

    • 25 days holiday + holiday trading scheme

  • Extensive training and professional development opportunities

  • A supportive, diverse, and inclusive culture with a commitment to sustainability

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent and contract jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.


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Location:
Milton Keynes
Job Type:
FullTime
Category:
Technology

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