Technical Sales Support Engineer
4 Days Old
Our market leading client is growing their technical team and are looking for an experienced Mechanical Engineer to join them as Technical Sales Support Engineer.
You will provide support to customers and the sales force team for technical matters.
Technical support will cover many products, specialising in pneumatic automation and thermo temperature control. You will be supporting sales growth by training and proactive promotion of
existing and new products.
Key Responsibilities:
* Support for customer questions via phone and e-mail
* Process requests for special products and variations
* Analyse, check and report writing on customer product returns
* New product development proposal activity
* Market and competitor product analysis & understanding
* Supporting sales force with customer visits and application development
* Product management including training, new product introduction and supersession of discontinued product ranges
Requirements:
* Degree, HNC or HND in Mechanical Engineering or related discipline
* Able to communicate proficiently via telephone and email with both internal and external customers
* A methodical problem solver who is logical, organised and able to keep clear comprehensive records
* Ability to clearly and effectively present technical subjects, face-to-face and via webinar
* Experience working within an Engineering environment
* Hands-on testing and diagnostic experience
...
- Location:
- Milton Keynes
- Job Type:
- FullTime
- Category:
- Customer Service & Support
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