Overview

You will be:

• Responsible for providing a high level of technical expertise in the delivering and supporting of secure, up-to-date technologies and continually evolving the organisation's IT services to meet the College's strategic goals.
• Responsible for the support and maintenance of the College's endpoint systems and services.
• Administration of the organisation's shared helpdesk services and allocation of support requests.
• Collaboration with the College's departments regarding the evolution, planning, and implementation of new systems and technologies to achieve their business goals.
• Contribute to the evaluation and procurement of efficient and cost-effective technologies, contracts, and services to meet the College's strategic aims.
• Responsible for the IT systems incident & relationship management.
• Providing recommendations and support to the College's management and staff to ensure compliance with relevant policies, legislation, and acts.

Qualifications and Experience

• Recent and relevant IT experience in desktop, server, cloud systems and network support.
• Experience of Microsoft Office, Office 365 and Windows environments.
• Experience of administering a Windows Active Directory environment.
• Knowledge of IP address troubleshooting and administration.
• Ability to take responsibility for making decisions.
• Accuracy, attention to detail, punctuality, good communication and troubleshooting skills.
• Ability to work on own initiative as well as part of a team.
• Pro-active with a calm and pleasant disposition.
• HNC/A level or equivalent industry experience.

Contract and Benefits

£20,000-£30,000pa Fixed term contract Cambridge Regional College. Cambridge Regional College have an exciting opportunity for a Technical Support Engineer to join our IT Services team at our Cambridge and Huntingdon Campuses. You will join us on a full time (37 hours), full year basis for a fixed term of 1 year and in return you will receive a competitive salary of between £26,825 - £28,629 per annum, plus staff benefits. Cambridge Regional College is a large and inspirational centre of learning with Campuses in Cambridge and Huntingdon. We have outstanding teaching and leisure facilities and a reputation for excellence in a number of fields. Our campus facilities are among the best in the country, and you'll find a modern teaching environment with lots of energy and interaction. CRC is a college to be proud of and to be in. In addition, we value our staff as we understand they make the difference in transforming lives, our investment in our staff has been formally recognised in being accredited with Investors in People Gold status.

• Generous holiday leave entitlement plus bank holidays
• Generous pension scheme
• Discounted rates on Apple products
• Free gym membership option and discounted classes
• Discounted rates on college courses
• BUPA Health Expenses cash plan and Occupational Health services
• Free on-site car parking
• Exclusive discounts for high street and online stores with Rewards@CRC
• On site restaurants, retail and coffee outlets (Costa Coffee at Cambridge Campus and Starbucks at Huntingdon Campus)