Technical Support Engineer (Night Shift) Accrington / WFH to £45k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams / Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active Directory, maintaining clear and concise documentation, identifying recurring issues and contributing to the team's knowledge base. As this role is covering the night shift you will also have around 20% of your time to dedicate to learning via training modules and gaining certifications. Location / WFH: You can work from home - from midnight to 0830, meeting up with colleagues in the Accrington office occasionally (the office is likely to move to Preston in the coming months). About you: You have experience in a similar Technical Support / Desktop Support / Service Desk role You have a strong know...