Job Title: Technical Support (Mechanical)

Reports To: Mechanical Technical Specialist

Purpose of the Role

The purpose of the Technical Support (Mechanical) role is to assist the Technical Specialist in delivering all technical and compliance responsibilities, with a focus on mechanical systems and assets. This includes supporting day-to-day operations, maintenance activities, statutory compliance, technical issue resolution, and contractor coordination.

Key Responsibilities

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Assist in meeting technical and statutory compliance requirements, including but not limited to: pressure systems, water hygiene (L8), F-Gas, and medical gases.

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Coordinate inspections, scheduled maintenance, and remedial works in accordance with relevant regulations and Written Schemes of Examination.

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Serve as an Authorised Person (AP) for pressure systems, managing safe isolations and system shutdowns as required.

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Support operational responsibilities for boiler and steam-generating plant systems.

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Oversee and coordinate third-party mechanical contractors on-site, including water treatment, HVAC, combustion, and refrigerant management services.

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Provide technical support to the operations team, addressing routine issues and escalating complex faults to senior technical staff.

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Assist in the preparation and maintenance of compliance reports, documentation, and technical logbooks to ensure audit readiness.

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Participate in compliance audits and site inspections as required.

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Support sustainability and energy efficiency initiatives in collaboration with environmental teams.

Accountabilities

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Responsible for the delivery of mechanical support services in line with statutory, contractual, and safety requirements.

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Reports directly to the Mechanical Technical Specialist or designated technical authority.

Education & Training

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Desirable: HNC or equivalent qualification in Mechanical Engineering.

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Alternative: Time-served engineering apprenticeship or substantial relevant experience.

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Technical qualifications and certifications in relevant areas such as:

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Pressure Systems (AP)

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Boiler Operation Accreditation Scheme (BOAS)

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Legionella (L8) awareness

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HVAC systems

Experience:

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Demonstrated experience managing isolations and mechanical works on pressure systems.

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Background in technical roles with mechanical responsibilities.

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Strong problem-solving and analytical skills.

Desirable:

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Experience in critical or regulated environments (e.g., pharmaceuticals, healthcare, data centres).

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Involvement in RCA and CAPA investigations.

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Experience assessing and appointing individuals for mechanical competencies.

Skills & Attributes

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Strong communication skills, both written and verbal.

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Client- and service-oriented, with a professional and confident approach.

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Highly organised with the ability to prioritise workload in a dynamic, high-pressure environment.

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Self-motivated, proactive, and committed to high standards of work and integrity